Home Care in Tower Hamlets

Tower Hamlets • East London

Care at home for families across Tower Hamlets

Protocol Healthcare Services provides trusted home care in Tower Hamlets for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. We coordinate care across this busy East London borough from our Edgware office, and the Care Professionals we place know the area well, from the terraced streets of Bethnal Green and Bow through to the riverside flats of Wapping, Limehouse and the Isle of Dogs.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Tower Hamlets

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Tower Hamlets

Tower Hamlets is one of the most vibrant and fast changing boroughs in London, home to close knit communities in Whitechapel, Stepney, Poplar and Spitalfields alongside the towers of Canary Wharf. Many of the people we support have lived in the same neighbourhood for decades and want to stay close to familiar places, whether that is a stroll around Victoria Park, a visit to the market on Roman Road, or a service at a local mosque, church or synagogue. Our care is designed to keep those routines going, not replace them, and we can match Care Professionals who share a client's language or cultural background wherever possible.

We regularly support people coming home from The Royal London Hospital in Whitechapel, run by Barts Health NHS Trust, as well as those discharged from other local wards and community teams. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families, GPs and district nurses to spot any problems early.

Adult social care in the borough is overseen by the London Borough of Tower Hamlets. If you think a relative may qualify for help with funding, you can ask Tower Hamlets Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Tower Hamlets sits within the genuine catchment we serve across the capital. Our team arranges the same standard of home care right across Greater London from the Edgware office, so families in the east of the city get local, responsive support backed by a wider network of trained carers and nurses.

Areas of Tower Hamlets we cover

We arrange home care across the whole borough and the surrounding E postcodes, including:

• Bethnal Green
• Bow
• Poplar
• Whitechapel
• Stepney
• Mile End
• Limehouse
• Wapping
• Shadwell
• Spitalfields
• Isle of Dogs
• Canary Wharf