Round-the-clock, 24-hour live-in care in Tower Hamlets
Live-in care means a Care Professional lives in your relative's home in Tower Hamlets and supports them one to one. Your relative stays in a place they know, close to their own shops, mosque, church or market.
We arrange care in the borough from our London office, Highview House in Edgware. Carers we place in Whitechapel, Bow or the Isle of Dogs have cleared enhanced DBS, right-to-work and reference checks and training, and a consultant is on call around the clock.
What live-in care in Tower Hamlets includes
A Care Professional stays in the household, so someone is present overnight and through the first weeks, with no long gap between visits. They help with washing, dressing, meals, medicines and getting out safely.
- ✓ A dedicated live-in Care Professional in the home
- ✓ Round-the-clock support and overnight reassurance
- ✓ Personal care, washing, dressing and continence support
- ✓ Medication management and prompting
- ✓ Meal planning, cooking and nutrition
- ✓ Mobility support and help avoiding falls
- ✓ Dementia, Parkinson's and complex care
- ✓ Companionship, hobbies and days out
See live-in care explained for how a typical week is organised.
The carer's own breaks and sleep
Like anyone working long days, a live-in carer needs time off each afternoon or morning and a decent night's sleep. If your relative wakes up needing help most nights, mention it at the assessment and we can discuss night support.
Homes in Tower Hamlets
The borough was formed in 1965 from Stepney, Poplar and Bethnal Green, and it covers the traditional East End and much of Docklands. Much new housing went up in the 1950s. If your relative lives in a flat, we check lift access, stairs and whether there is a separate bedroom for the carer.
Couples can often stay together with one carer if their needs allow, and we assess each partner. Our article live-in care or a care home? compares the options.
Tower Hamlets Council and carers
TH Connect is the council's first point of contact for adult social care. Its online self-assessment form is the quickest way to ask for a care needs assessment, and the team usually calls back within three days.
Family carers can ask for a Carer Needs Assessment, even if the person they look after refuses help. The Carers Centre Tower Hamlets, on 020 7790 1765, can help fill in the form and send it to the council.
The Royal London and Mile End
The Royal London Hospital on Whitechapel Road (E1 1FR) is run by Barts Health NHS Trust, which also runs Mile End Hospital. If a date is already set, ring and talk it through; care can often be arranged within 24 to 48 hours. Ask the ward whether NHS Continuing Healthcare screening applies.
Around the borough
Tower Hamlets runs along the north bank of the Thames, from the Tower of London through the Isle of Dogs to Blackwall. Victoria Park and Mile End Park, whose Green Bridge crosses Mile End Road, give space for a short walk. The Elizabeth line has stopped at Whitechapel and Canary Wharf since 2022.
Funding and the cost of live-in care in Tower Hamlets
We work out a weekly figure after the assessment, with nurse-led care costing more; read paying for care and what live-in care costs.
East London providers can also use our REC-affiliated agency for NMC-registered nurses and support workers; see staffing services.
Areas of Tower Hamlets we cover for live-in care
We arrange live-in care at home across the whole borough and the surrounding E postcodes, including:
- Bethnal Green
- Bow
- Poplar
- Whitechapel
- Stepney
- Mile End
- Limehouse
- Wapping
- Shadwell
- Spitalfields
- Isle of Dogs
- Canary Wharf
Other ways we can help in Tower Hamlets
Not everyone in Tower Hamlets needs a carer living in. If shorter visits or specialist help would suit better for now, these services may fit.
Home & Visiting Care
Flexible hourly visits for personal care, medication and companionship across Tower Hamlets.
Visiting care in Tower Hamlets →
Respite Care
Short-term and emergency cover so family carers in Tower Hamlets can take a break.
Respite care in Tower Hamlets →
Dementia & Specialist Care
Specialist live-in and visiting support for dementia, Parkinson's and complex needs in Tower Hamlets.
Dementia care in Tower Hamlets →
Private Nurse at Home
NMC-registered nurses for clinical care at home in Tower Hamlets, from wound care to palliative nursing.
Private nurse in Tower Hamlets →Live-in care in Tower Hamlets, answered
Nights, TH Connect, couples and the Royal London: the essentials for families in Tower Hamlets. Ask us about anything else.
Ask a QuestionYes, across the borough, including Whitechapel, Bethnal Green, Bow, Mile End, Poplar, Limehouse, Wapping and the Isle of Dogs. One carer lives in with your relative. Call 020 8951 4510.
We quote once we have assessed your relative's needs, including whether care is for one person or two. Our paying for care page sets out funding routes.
No. The carer lives in and is nearby, but sleeps at night and has a daily break. If your relative needs help often during the night, tell us at the assessment and we will talk through night support.
Usually, where one Care Professional can meet both partners' needs. That keeps them together at home. We assess each person before confirming.
Yes. The Royal London is run by Barts Health NHS Trust. Let the discharge team know you are arranging live-in care, and we will plan the return home with you.
The Care Quality Commission (CQC) regulates care in people's homes in England. Protocol Healthcare Services Ltd is registered for personal care, provider ID 1-6591402702. We have not had an inspection, so there is no rating yet.
Live-in care near Tower Hamlets
We arrange live-in care and supply care staff across Greater London and the Home Counties. Explore nearby towns below.
Looking for live-in care in Tower Hamlets?
A first conversation costs nothing and commits you to nothing. Tell us about your relative in Tower Hamlets and we will explain how live-in care could work.
Last updated 12 November 2026 · How we write and check our content