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Live-in Care in Newham

Newham • East London

24-hour care at home in Newham with a live-in carer

A live-in carer lives with your relative in their own Newham home, helping through the day and staying in the house at night. In east London it is the main alternative to a care home: one carer instead of shared staff, a familiar street and a routine built around one person. Protocol began in 2016, and our CQC registration for personal care followed in 2019. The same standards apply to a terrace in Forest Gate or a flat near Stratford.

We do not run a branch on Green Street. Live-in care in Newham is arranged by our London office at Highview House in Edgware (HA8 7JU). Enhanced DBS and right-to-work checks, references and training all come before anyone starts work in East Ham, Plaistow or Beckton. A consultant is on hand around the clock.

What live-in care in Newham includes

Newham takes in Stratford and Maryland, East Ham, Forest Gate and Manor Park, Green Street and Upton Park, Plaistow and Canning Town, Custom House and Beckton. Households here differ a great deal. Faith, language and food all matter more when a Care Professional lives in the home, so we spend the most time on the match before anyone moves in.

Nothing is fixed at the outset either. What begins as company and support through the day can widen into fuller cover as things change, and a household that suited one Care Professional may want a different match a year on. Both are ordinary adjustments rather than starting the whole thing again.

  • ✓ A dedicated live-in Care Professional in the home
  • ✓ Round-the-clock support and overnight reassurance
  • ✓ Personal care, washing, dressing and continence support
  • ✓ Medication management and prompting
  • ✓ Meal planning, cooking and nutrition
  • ✓ Mobility support and help avoiding falls
  • ✓ Support for couples under one arrangement
  • ✓ Companionship, faith, culture and days out

Our guide to how live-in care works covers the basics, including where the carer sleeps and when they take time off.

Live-in Care Professional supporting an older person at home in Newham

Why Newham families choose live-in care over a care home

Moving a parent out of a long-time home in Manor Park, Upton Park or Custom House is a hard step, and a live-in carer can make it unnecessary. They keep their bedroom, their garden, their GP and their neighbours. A Friday trip to Green Street, a walk in West Ham Park, or a visit to the mosque, church, gurdwara or temple can carry on. Support is one-to-one and respects the language, faith and food of the household. Our guide to live-in care or a care home compares cost and quality.

A couple can be supported under one live-in arrangement, so a husband and wife in East Ham are not split up when one needs more help. It can also compare well with paying for two care-home places.

Knowing Newham

We arrange live-in care for older residents in East Ham, Manor Park, Forest Gate and Upton Park. We also cover the newer homes around Stratford and the Queen Elizabeth Olympic Park. A Victorian terrace near Forest Gate station and a flat overlooking Canning Town need different plans, so we build the support around the person and the property.

Leaving Newham Hospital

Newham University Hospital in Plaistow is run by Barts Health NHS Trust. Newham Council has a social work team in its Integrated Discharge Hub for people recovering from a hospital stay. It can arrange a short-term package of care, followed by a full assessment within four weeks. If you plan private live-in care instead, tell us the date so a carer can start on the day, with the GP and district nurses kept in the loop.

Asking Newham Council for an assessment

Newham Council explains what an assessment is: a conversation with a practitioner, and an advocate if you want one. It looks at what your relative can do, whether they qualify for council support and whether equipment or adaptations would help. The NHS guide to a needs assessment explains your rights.

Family carers are entitled to their own carer's assessment, with no charge. Newham Carers Community is the service the council commissions to support carers and young carers across the borough. Where needs are mainly health needs, ask about NHS Continuing Healthcare.

Room for a carer in a Newham home

The carer needs their own bedroom. In a flat in Canning Town or Stratford, check there is a spare room and that the lift is reliable. In a terrace in Forest Gate, the back bedroom often works, and a bed downstairs can help if stairs are a struggle.

Nights and breaks

Live-in carers sleep in the home, so help is close if your relative calls at night now and then. They are not on duty all night, and they need a daily break. If your relative is up most nights, tell us at the assessment and we will talk through night support.

Funding and the cost of live-in care in Newham

For Newham families the weekly price comes from the assessment, including any couples care, dementia or nurse-led care. See paying for care and what live-in care costs.

Healthcare staffing for Newham care providers

East London care homes and NHS teams also use us, an REC-affiliated agency, for NMC-registered nurses and support workers; see staffing services.

Areas of Newham we cover for live-in care

We arrange live-in care at home across the whole borough and the surrounding E postcodes, including:

  • Stratford
  • East Ham
  • West Ham
  • Forest Gate
  • Plaistow
  • Manor Park
  • Beckton
  • Canning Town
  • Custom House
  • Maryland
  • Green Street
  • Upton Park
Home Care in Newham

Other ways we can help in Newham

Live-in care is one of several options. If round-the-clock support is more than you need right now, these may suit better.

Home & Visiting Care

Flexible hourly visits for personal care, medication and companionship across Newham.

Visiting care in Newham →

Respite Care

Short-term and emergency cover so family carers in Newham can take a break.

Respite care in Newham →

Dementia & Specialist Care

Specialist live-in and visiting support for dementia, Parkinson's and complex needs in Newham.

Dementia care in Newham →

Private Nurse at Home

NMC-registered nurses for clinical care at home in Newham, from wound care to palliative nursing.

Private nurse in Newham →
Newham Live-in Care FAQs

Live-in care in Newham, answered

Short answers on arranging a live-in carer in Newham. If something is missing, our team will help.

Ask a Question

Yes. We arrange one-to-one live-in care at home right across the London Borough of Newham, including Stratford, East Ham, Forest Gate, Plaistow, Manor Park, Beckton and Canning Town, covering the E6, E7, E12, E13, E15 and E16 postcodes. Your relative's live-in carer stays in the home, giving round-the-clock, one-to-one support. Call our team on 020 8951 4510.

We assess first and then quote a weekly figure. It moves with the amount of help needed, whether two people need care, and any dementia or nursing care. We work with families who pay privately and with those funded by the London Borough of Newham or NHS Continuing Healthcare.

Yes. A couple can be supported together under a single live-in arrangement, so a husband and wife or two relatives in the same East Ham or Forest Gate home stay together. It can compare well with paying for two care-home places.

Yes. We can arrange hospital-to-home live-in care for people leaving Newham University Hospital in Plaistow, part of Barts Health NHS Trust. A Care Professional can support medication, mobility and rehabilitation in the first weeks home, alongside any help from the council's discharge team.

A Newham live-in carer sleeps in the home and is close by if help is needed on the odd night. They cannot also stay awake through every night, and they take a break each day. Tell us at the assessment if your relative is up most nights, and we will talk about night support.

The regulator is the Care Quality Commission (CQC). Protocol Healthcare Services Ltd is CQC-registered for personal care (provider ID 1-6591402702); the service has not been inspected yet, so no rating has been published.

Nearby

Live-in care near Newham

We arrange live-in care and supply care staff across London and the surrounding counties. Explore nearby towns below.

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Last updated 12 November 2026 · How we write and check our content

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