Home Care in Hackney

Hackney • East London

Care at home for families across Hackney

Protocol Healthcare Services provides trusted home care in Hackney for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. Our team serves the whole of Greater London from our Edgware office, and our Care Professionals know the borough well, from the busy heart of Hackney Central and Mare Street across to Dalston, Stoke Newington, Clapton and Homerton.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Hackney

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Hackney

Hackney is one of the most vibrant and diverse of the inner London boroughs, with a strong community feel that runs from the terraces around London Fields and De Beauvoir Town to the tower blocks of Woodberry Down and the Georgian streets of Stoke Newington. Many of the people we support want to stay close to familiar places, whether that is the stalls of Ridley Road Market in Dalston, a quiet morning at Broadway Market, a walk across Hackney Marshes, or a service at a local church, synagogue or mosque. Our care is designed to keep those routines going, not replace them.

We regularly support people coming home from Homerton University Hospital on Homerton Row, run by Homerton Healthcare NHS Foundation Trust, which serves families right across the borough. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support after a stay at the hospital, and we keep in close contact with families, GPs and district nurses to spot any problems early.

Adult social care in the borough is overseen by the London Borough of Hackney. If you think a relative may qualify for help with funding, you can ask Hackney Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Hackney we cover

We arrange home care across the whole borough and the surrounding E and N postcodes, including:

• Hackney Central
• Dalston
• Stoke Newington
• Clapton
• Homerton
• Hackney Wick
• Shoreditch
• Haggerston
• De Beauvoir Town
• London Fields
• Hoxton
• Woodberry Down