Trusted care and staffing across West Bromwich
Protocol Healthcare Services works with families and care providers right across West Bromwich and the wider Sandwell borough. For families we arrange home care that helps a loved one stay safe and independent in their own home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.
As an REC-affiliated healthcare staffing agency, our reach extends well beyond our home base in the South of England. We coordinate care and place vetted professionals in West Bromwich the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.
Home care we arrange in West Bromwich
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across West Bromwich
West Bromwich sits at the heart of the Black Country, a busy market town within the Sandwell borough that runs from the town centre and Carters Green out to the residential communities of Great Barr, Charlemont, Hateley Heath, Stone Cross, Greets Green, Hill Top, Friar Park, Yew Tree, Lyng and Tantany. Most of the town falls within the B70 and B71 postcodes, with Great Barr reaching into B43. Care needs vary a great deal from street to street, from terraced homes close to the High Street to the newer estates and the green edges around Sandwell Valley Country Park, so we tailor support to the person and the place rather than offering a one size fits all service.
Families here know their landmarks well, from the Tudor timbers of Oak House museum and the historic Dartmouth Park to The Hawthorns, home of West Bromwich Albion and one of the highest football grounds in England. We plan care around the routines that matter to each person, whether that is a regular walk in Sandwell Valley, a trip to the shops around New Square, or simply staying comfortable and well looked after at home.
We regularly support people returning home after a stay at Sandwell General Hospital on Lyndon in West Bromwich, or at the newer Midland Metropolitan University Hospital, both run by Sandwell and West Birmingham NHS Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.
Adult social care in the town is overseen by Sandwell Metropolitan Borough Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in West Bromwich
Care homes, supported living services, hospitals and community teams across West Bromwich rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.
Areas of West Bromwich we cover
We work across the town and the wider Sandwell borough, including:
- Great Barr
- Charlemont
- Hateley Heath
- Stone Cross
- Greets Green
- Hill Top
- Carters Green
- Friar Park
- Yew Tree
- Lyng
- Golds Hill
- Tantany
How we can help in West Bromwich
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in West Bromwich.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in West Bromwich.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in West Bromwich.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers across West Bromwich.
Read More →Care and staffing in West Bromwich, answered
Common questions from families and care providers in West Bromwich. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care across West Bromwich and the wider Sandwell area, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Speak to our team on 020 8951 4510 to talk through your needs and how quickly we can help.
Yes. As an REC-affiliated healthcare staffing agency we supply NMC-registered nurses, support workers, mental health and learning disability staff to care homes, supported living services and NHS settings across West Bromwich, from single shifts to permanent placements.
Adult social care in West Bromwich is overseen by Sandwell Metropolitan Borough Council. You can request a free care needs assessment, followed by a financial assessment, and we are happy to explain how the different funding routes work.
Yes. We support people returning home after a stay at Sandwell General Hospital in West Bromwich or the Midland Metropolitan University Hospital, both part of Sandwell and West Birmingham NHS Trust, with hospital to home support, medication management and personal care.
Looking for care or staffing in West Bromwich?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




