Trusted care and staffing across Solihull
Protocol Healthcare Services works with families and care providers right across Solihull and the wider West Midlands. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.
Our home base is in the South of England, in Edgware and Bournemouth, but as an REC-affiliated healthcare staffing agency our reach is genuinely national. We coordinate care and place vetted professionals in Solihull the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock. We do not run a branch office in Solihull, so everything is arranged and managed remotely with regular contact by phone and email.
Home care we arrange in Solihull
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across Solihull
Solihull is a metropolitan borough in the West Midlands, sitting to the south east of Birmingham with a mix of leafy suburbs, historic villages and newer estates. Care needs vary from one neighbourhood to the next, and we tailor support to the person and the place rather than offering a one size fits all service. We help people in Shirley, Olton, Knowle, Dorridge, Balsall Common, Castle Bromwich, Marston Green and Chelmsley Wood, as well as the town centre around Touchwood and the medieval St Alphege Church. The borough is covered mainly by the B90, B91, B92, B93 and B94 postcodes, stretching out towards the B37 area at Chelmsley Wood and the National Exhibition Centre near Bickenhill.
We regularly support people returning home after a stay at Solihull Hospital on Lode Lane in the B91 area, part of University Hospitals Birmingham NHS Foundation Trust, which also runs Heartlands Hospital nearby. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams, including the Solihull community services that visit people in their own homes.
Adult social care in the borough is overseen by Solihull Metropolitan Borough Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in Solihull
Care homes, supported living services, hospitals and community teams across Solihull rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. You can see the full range of roles we cover on our staffing services page.
Areas of Solihull we cover
We work across the borough and the wider West Midlands, including:
- Shirley
- Olton
- Knowle
- Dorridge
- Balsall Common
- Castle Bromwich
- Marston Green
- Chelmsley Wood
- Dickens Heath
- Hampton in Arden
- Meriden
- Bickenhill
How we can help in Solihull
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Solihull.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Solihull.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Solihull.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers across Solihull.
Read More →Care and staffing in Solihull, answered
Common questions from families and care providers in Solihull. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care across Solihull and the wider West Midlands, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Speak to our team on 020 8951 4510 to talk through your needs and how quickly we can help.
Yes. As an REC-affiliated healthcare staffing agency we supply NMC-registered nurses, support workers, mental health and learning disability staff to care homes, supported living services and NHS settings across Solihull, from single shifts to permanent placements.
Adult social care in the borough is overseen by Solihull Metropolitan Borough Council. You can request a free care needs assessment, followed by a financial assessment, and we are happy to explain how the different funding routes work.
Yes. We support people returning home after a stay at hospitals such as Solihull Hospital on Lode Lane, part of University Hospitals Birmingham NHS Foundation Trust, with hospital to home support, medication management and personal care.
Other areas we cover near Solihull
We arrange home care and supply care staff across the Midlands and beyond. Explore nearby towns below.
Looking for care or staffing in Solihull?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




