Home Care and Healthcare Staffing in Dudley

Dudley • West Midlands

Trusted care and staffing across Dudley

Protocol Healthcare Services works with families and care providers right across Dudley and the wider Black Country. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our own offices are in the South of England, in Edgware and Bournemouth, so we do not run a branch in Dudley. What we do bring is genuinely national reach. As an REC-affiliated healthcare staffing agency we coordinate home care and place vetted professionals in the borough the same careful way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Dudley

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Dudley

Dudley sits at the heart of the Black Country, a historic market town whose borough stretches across distinctive communities such as Brierley Hill, Stourbridge, Halesowen, Sedgley, Coseley, Kingswinford, Netherton and Gornal. Care needs vary widely across this patch, from the busy town centre and the shops around the Merry Hill area to the quieter residential streets of the outlying villages, so we tailor support to the person and the place rather than offering a one size fits all service. Most of the borough falls within the DY1 to DY9 postcodes, and we are happy to talk through cover wherever you are.

Dudley is proud of its heritage, from the Norman ruins of Dudley Castle looking out over the town to the Black Country Living Museum that tells the story of the area's industrial past. That sense of local identity matters to the older people we support, many of whom have lived in the same neighbourhood for decades, and we try to match Care Professionals who understand the area and can help clients stay connected to the community they know.

We regularly support people returning home after a stay at Russells Hall Hospital on Pensnett Road, the main hospital run by The Dudley Group NHS Foundation Trust, which also runs outpatient services at the Guest Centre in Dudley and the Corbett Centre in Stourbridge. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the borough is overseen by Dudley Metropolitan Borough Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Dudley

Care homes, supported living services, hospitals and community teams across Dudley rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. Our staffing reach is national, so a base in the South of England is no barrier to supplying the Black Country.

Areas of Dudley we cover

We work across the borough and the wider Black Country, including:

• Dudley Town
• Brierley Hill
• Stourbridge
• Halesowen
• Sedgley
• Coseley
• Kingswinford
• Netherton
• Gornal
• Quarry Bank
• Amblecote
• Wordsley