Home Care in Merton

Merton • South West London

Care at home for families across Merton

Protocol Healthcare Services provides trusted home care in Merton for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. As a Greater London provider, our London team supports families right across the borough, from Wimbledon and Wimbledon Park in the north west, through Raynes Park, Merton Park and Colliers Wood, down to the busy communities of Mitcham and Morden.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Merton

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Merton

Merton is a borough of real contrasts, from the leafy Victorian and Edwardian streets around Wimbledon and Raynes Park to the interwar terraces and estates of Morden and Mitcham. Many of the people we support want to stay close to familiar places, whether that is a morning walk on Wimbledon Common, a trip to Merton Abbey Mills by the River Wandle, or a visit to Morden Hall Park. The borough is best known worldwide for the All England Lawn Tennis Club, and that same sense of local pride runs through the neighbourhoods we serve. Our care is designed to keep everyday routines going, not replace them.

We regularly support people coming home from St George's Hospital in Tooting, the major teaching hospital run by St George's University Hospitals NHS Foundation Trust, as well as those discharged from St Helier Hospital on the Sutton border and the Nelson Health Centre in Wimbledon. Older residents and people with mental health needs in the borough are also supported by services linked to South West London and St George's Mental Health NHS Trust, with council social work teams co-located at the Wilson Hospital in Mitcham. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early.

Adult social care in the borough is overseen by the London Borough of Merton. If you think a relative may qualify for help with funding, you can ask Merton Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Merton we cover

We arrange home care across the whole borough and the surrounding SW, CR and SM postcodes, including:

• Wimbledon
• Wimbledon Park
• South Wimbledon
• Raynes Park
• Merton Park
• Colliers Wood
• Mitcham
• Morden
• Wimbledon Village
• Cannon Hill
• Pollards Hill
• Lower Morden