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Live-in Care in Kingston upon Thames

Kingston upon Thames • South West London

Live-in carers in Kingston upon Thames, 24 hours a day

With live-in care, a Care Professional moves into your relative's Kingston home and supports them through the day, so the house, the street and the GP stay the same. In the Royal Borough this is usually weighed against a residential place, and the difference is one person's whole attention. We set up in 2016 and have held CQC registration for personal care since 2019. Families in Surbiton, New Malden and Coombe get the same standard as everyone else.

We have no branch on Clarence Street. Our London office at Highview House, 167 Station Road, Edgware HA8 7JU arranges care in Kingston and across south-west London and Surrey. Before anyone moves in, in Berrylands, Tolworth or Chessington, they pass enhanced DBS and right-to-work checks, give references and finish their training. After that, a consultant is on hand around the clock.

What live-in care in Kingston upon Thames includes

Arrangements that worked a year ago often stop fitting. An hour in the morning was enough when it was only help to get dressed; then there was a fall, then the nights became unsettled, and the visits began to be spaced around a day that no longer keeps to a timetable. Live-in care is one answer at that point for families in Kingston upon Thames, and it is not more visits. It is one Care Professional in the house for the whole of it.

We arrange this across the Royal Borough, in Surbiton, New Malden, Coombe and Norbiton alike. It can also start straight after a stay at Kingston Hospital on Galsworthy Road, once the gaps at home have become plain. The aim is to keep what matters: your relative's own bedroom, their own routine, and the habits nobody has ever had to explain.

  • ✓ A dedicated live-in Care Professional in the home
  • ✓ Round-the-clock support and overnight reassurance
  • ✓ Personal care, washing, dressing and continence support
  • ✓ Medication management and prompting
  • ✓ Meal planning, cooking and nutrition
  • ✓ Mobility support and help avoiding falls
  • ✓ Dementia, Parkinson's and complex care
  • ✓ Companionship, hobbies and days out along the riverside

Before you decide, our short guide to how live-in care works walks through a typical week with a carer in the house.

Live-in Care Professional supporting an older person at home in Kingston upon Thames

Why choose live-in care over a care home in Kingston

A move from a long-time home in Old Malden, Worcester Park or Kingston Vale is a big step, and it is not always needed. With a carer living in, the garden, the neighbours and the familiar surgery all stay. The Saturday trip to the Ancient Market Place can go on, and help comes from one person rather than a shift rota. Our guide to live-in care versus a care home sets the two side by side.

Couples in Kingston can stay together under one live-in arrangement, even when only one partner needs much help. That avoids two residential places and the worry of being parted after decades in the same house. Overnight support is built in as standard, so if your relative is unsteady on the stairs at night or wakes confused, someone familiar is already there rather than a call button and a wait.

Where we arrange live-in care in Kingston upon Thames

Kingston is a settled, riverside borough where a large number of older residents have lived in the same house for decades, and care needs vary from one neighbourhood to the next. We arrange live-in care across Kingston town centre and Canbury, out through Norbiton and Surbiton, west to Coombe and Kingston Vale, and south into New Malden, Old Malden, Worcester Park, Tolworth and Chessington. Whether a client lives in a Victorian terrace near Canbury Gardens or a bungalow on the Surbiton side, we match the Care Professional and the package to the person and the property rather than offering one fixed template.

Coming home from Kingston Hospital

Kingston Hospital is run by Kingston and Richmond NHS Foundation Trust, which also runs Teddington Memorial Hospital, Molesey Hospital and Surbiton Health Centre. When a discharge date is being discussed, ask the ward team who your contact is and tell us the date. We can then match a carer and plan the first week around the medicines, equipment and follow-up appointments on the discharge letter.

Council assessments and carers' support in Kingston

The Royal Borough of Kingston upon Thames lists its social care assessments in one place. They cover a care needs assessment, an occupational therapy assessment for equipment and home adaptations, and a carer's assessment. The NHS explains what a care needs assessment involves and who can ask for one. It is free, and anyone with care needs can request it.

If a son, daughter or partner has been doing most of the caring, Kingston Carers Network is an independent charity for unpaid carers in the borough. It offers advice, carer's assessments, peer support groups and counselling, and it also supports young carers. Where needs are mainly health-related, NHS Continuing Healthcare may pay for care, and the NHS page explains how eligibility is checked.

Is the house ready for a live-in carer?

A live-in carer needs a bedroom of their own and somewhere to keep their things. In a terrace near Canbury Gardens that often means the back bedroom or a converted loft. In a Surbiton flat, check the spare room is free before the start date. If the stairs are a worry, the council's occupational therapists can advise on rails, a stairlift or moving a bed downstairs.

Breaks, sleep and the nights in Kingston

A live-in carer is in the house at night, but they are not awake all night. They need a break each day and a proper night's sleep in their own room, or the arrangement stops working for everyone. If your relative gets up often after dark, or wanders, say so at the assessment and we will talk through night support with you.

Funding and the cost of live-in care in Kingston

The weekly cost depends on the support needed, couples care and any dementia or nurse-led care. Our paying for care guide and live-in care costs article explain the rest.

Also in Kingston: cover for care homes and NHS teams

We are also an REC-affiliated staffing agency supplying NMC-registered nurses and support workers to Kingston care homes and NHS teams; see our staffing services.

Areas of Kingston upon Thames we cover for live-in care

We arrange live-in care at home across the borough and its surrounding KT postcodes, including:

  • Kingston town centre
  • Norbiton
  • Canbury
  • Surbiton
  • Berrylands
  • New Malden
  • Old Malden
  • Worcester Park
  • Tolworth
  • Chessington
  • Coombe
  • Kingston Vale
Home Care in Kingston upon Thames

Other ways we can help in Kingston upon Thames

Not everyone in Kingston upon Thames needs a carer living in. If shorter visits or specialist help would suit better for now, these services may fit.

Home & Visiting Care

Flexible hourly visits for personal care, medication and companionship across Kingston.

Visiting care in Kingston upon Thames →

Respite Care

Short-term and emergency live-in cover so family carers in Kingston can take a break.

Respite care in Kingston upon Thames →

Dementia & Specialist Care

Specialist live-in and visiting support for dementia, Parkinson's and complex needs in Kingston.

Dementia care in Kingston upon Thames →

Private Nurse at Home

NMC-registered nurses for clinical care at home in Kingston, from wound care to palliative nursing.

Private nurse in Kingston upon Thames →
Kingston Live-in Care FAQs

Live-in care in Kingston upon Thames, answered

Answers to common questions about live-in care in Kingston upon Thames, from cost to hospital discharge. If yours is not here, ask our team.

Ask a Question

Yes. We arrange one-to-one live-in care at home across the Royal Borough of Kingston upon Thames, including Surbiton, Norbiton, New Malden, Old Malden, Worcester Park, Tolworth, Chessington and Coombe, covering the KT1 to KT9 postcodes. Your relative's live-in carer stays in the home, giving round-the-clock, one-to-one support. Call our team on 020 8951 4510 to talk it through.

It is priced after an individual assessment, as the level of support, whether care is for one person or a couple, and specialist needs such as dementia or nursing care all change the figure. The all-inclusive weekly quote comes before care starts, and we support self-funded clients and those with Royal Borough of Kingston upon Thames or NHS Continuing Healthcare funding.

For many families it is. Your relative stays in their own home in Kingston, near their GP and the people they know, with one carer rather than shared staff. A couple can also be supported together under a single live-in arrangement, so nobody has to move.

Yes. If your relative is being discharged from Kingston Hospital, part of Kingston and Richmond NHS Foundation Trust, tell us the expected date. We can arrange a live-in carer to help with medication, moving about safely and getting back into a routine at home.

They sleep in the house, so they are close by if something happens now and then. They also need their own room, a daily break and a proper night's rest. If your relative needs help on most nights, mention it at the assessment and we will discuss night support.

Care at home in England is regulated by the Care Quality Commission (CQC). Protocol Healthcare Services Ltd is registered with the CQC to provide personal care (provider ID 1-6591402702). The CQC has not yet inspected our service, so there is no published rating.

Nearby

Live-in care near Kingston upon Thames

We arrange live-in care and supply care staff across South West London and the Surrey border. Explore nearby areas below.

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Looking for live-in care in Kingston upon Thames?

Our friendly team is here to help with a free, no obligation chat about live-in care at home for you or your loved one.

Contact Us Call 020 8951 4510

Last updated 12 November 2026 · How we write and check our content

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