Live-in Care in Richmond

Richmond • South West London

24-hour care at home in Richmond with a live-in carer

Live-in care brings 24-hour support to the Richmond home your relative already knows: one Care Professional, living in. Across Richmond upon Thames it is the usual alternative to a care home, with one carer, a familiar neighbourhood and a routine built around one person. We started in 2016, and our CQC registration for personal care has been in place since 2019.

We have offices in Edgware and Bournemouth and no branch on George Street. Care in Richmond is run by our London office at Highview House, 167 Station Road, Edgware HA8 7JU. Before starting in Kew, Petersham or East Sheen, each Care Professional passes enhanced DBS and right-to-work checks, references and training. A consultant is on hand around the clock.

What live-in care in Richmond includes

In most families one person ends up carrying more of it than the others. Whoever lives closest, in Kew or North Sheen, becomes the one who gets called. Live-in care changes that arithmetic, because it puts steady support in your mother's own home in Richmond instead of asking the family to cover the gaps between them. It is often what makes the difference in the weeks after a discharge from Kingston Hospital, or from West Middlesex University Hospital in Isleworth, when more attention is needed than visits can reasonably give.

What you stop doing matters as much as what begins. You stop working out who is free on Thursday, and stop waking at three wondering whether anyone checked. Your mother stays where she is, near the river and the green spaces she has always known.

• ✓ A dedicated live-in Care Professional in the home
• ✓ Round-the-clock support, including waking and overnight care
• ✓ Personal care, washing, dressing and continence support
• ✓ Medication management and prompting
• ✓ Meal planning, cooking and nutrition
• ✓ Mobility support and help avoiding falls
• ✓ Dementia, Parkinson's and complex care
• ✓ Companionship, hobbies and days out along the Thames

Our guide, live-in care explained, answers the first questions: where the carer sleeps, what they do and when they take time off.

Why choose live-in care over a care home in Richmond

Leaving a long-time home on Richmond Hill, in Ham or near St Margarets is a big step, and a live-in carer can make it unnecessary. Their bedroom, garden, GP and friends around Mortlake stay where they are. A walk on Richmond Green, the view from the top of the hill or a trip to Kew Gardens can carry on. Mealtimes and bedtimes are set by the person, not a shift pattern. Our guide to live-in care versus a care home compares the two.

A husband and wife can be supported together under one live-in arrangement, so neither moves to a separate care home. We assess both people and build one plan for the household.

Where we arrange live-in care in Richmond

Richmond upon Thames wraps around the Thames and Richmond Park, and the housing varies as much as the needs. A Georgian townhouse near Richmond Green is a different setting from a bungalow in North Sheen or a flat at Richmond Riverside. We arrange live-in care across Richmond Hill, Richmond Riverside, Kew, Ham, Petersham, North Sheen, East Sheen, St Margarets and Mortlake.

Hospitals and discharge for Richmond

Two hospitals handle much of the borough's acute care: Kingston Hospital and West Middlesex University Hospital in Isleworth. Kingston is run by Kingston and Richmond NHS Foundation Trust, which also runs Teddington Memorial Hospital. West Middlesex is part of Chelsea and Westminster Hospital NHS Foundation Trust. Share the discharge date with us early, and a carer can be ready to manage medication and keep the GP and district nurses in the loop.

Richmond Council assessments and carers' help

The London Borough of Richmond upon Thames explains who qualifies for care and support. Anyone with care needs can ask for an assessment whatever their finances, and it is free. The council page also sets out the three Care Act conditions that decide eligibility. The NHS guide to a needs assessment explains the process.

Richmond Carers Centre gives free, confidential advice and emotional support to unpaid carers who live in the borough or care for someone there. Carers can also ask the council for their own assessment. Where needs are mainly health-related, NHS Continuing Healthcare may fund care.

Is the house ready for a carer?

The carer needs a private bedroom. A townhouse may have the room but a lot of stairs, so think about where your relative sleeps as well. In a flat by the river, check the spare room is free and the lift is reliable.

Breaks and sleep for a live-in carer

Your relative's carer sleeps in a room of their own and can get up on the rare night something goes wrong. They cannot also be awake all night, and they need a daily break. Regular broken nights are a different need, so raise them at the assessment and we will look at night support.

Funding and the cost of live-in care in Richmond

Across the borough, the weekly price comes from the assessment and allows for couples care and any dementia or nurse-led care. See paying for care and live-in care costs in the UK.

Care staff for services in Richmond

As an REC-affiliated agency we also staff care homes and NHS teams in south-west London with NMC-registered nurses and support workers; see staffing services.

Areas of Richmond we cover for live-in care

We arrange live-in care at home across the borough and the surrounding TW postcodes, including:

• Richmond Hill
• Richmond Riverside
• Richmond Green
• Kew
• Ham
• Petersham
• North Sheen
• East Sheen
• St Margarets
• Mortlake