Round-the-clock live-in care at home in Merton
Live-in care lets your loved one stay in the Merton home they know and love, with a dedicated Care Professional living alongside them to provide support day and night. For many families across the borough it is the natural alternative to moving into a care home: one-to-one attention instead of shared staff, familiar surroundings instead of an unfamiliar room, and a routine built entirely around one person. From the Victorian streets around Wimbledon and Wimbledon Village to the interwar homes of Morden and Mitcham, Protocol Healthcare Services arranges live-in support that keeps everyday life going rather than replacing it.
We will be straight with you about how we work. Our offices are in the South of England, in Edgware and Bournemouth, so we do not run a high-street branch in Wimbledon or Morden. What we do run is a genuinely national service coordinated by an experienced London team, matching vetted, background-checked Care Professionals to the people who need them. Everyone we place has completed enhanced DBS and right-to-work checks, references and training before they ever start, and a consultant is on hand around the clock, so a family in Raynes Park gets the same reassurance as one on our doorstep.
What live-in care in Merton includes
- ✓ A dedicated live-in Care Professional in the home
- ✓ Round-the-clock support and overnight reassurance
- ✓ Personal care, washing, dressing and continence support
- ✓ Medication management and prompting
- ✓ Meal planning, cooking and nutrition
- ✓ Mobility support and help avoiding falls
- ✓ Dementia, Parkinson's and complex care
- ✓ Companionship, hobbies and days out
Why choose live-in care over a care home in Merton
Leaving a long-time home in South Wimbledon, Colliers Wood or Lower Morden is one of the hardest decisions a family can face, and it is often not the only option. With live-in care your relative keeps their own bedroom and garden, their neighbours, their GP surgery and the community they have built over decades. A morning on Wimbledon Common, a familiar route to Merton Abbey Mills or a bench at Morden Hall Park can stay part of the week. Pets stay put and routines carry on. Because the support is one-to-one, it flexes around the person rather than around a rota, and for couples the case is stronger still: two people can be supported under a single live-in arrangement, which often compares well with the cost of two residential placements.
Overnight support and hospital-to-home care
A live-in Care Professional is there through the night as well as the day, which makes a real difference for anyone at risk of falls, disorientation or a difficult evening routine. That continuous presence also matters after a hospital stay. We regularly support people coming home from St George's Hospital in Tooting, the major teaching hospital run by St George's University Hospitals NHS Foundation Trust, and from St Helier Hospital on the Sutton border, as well as those seen at the Nelson Health Centre in Wimbledon. The first weeks after a discharge are when readmissions most often happen, so a live-in carer can be in place quickly to manage medication, support rehabilitation and keep district nurses and family updated day by day.
Funding and the cost of live-in care in Merton
Live-in care is always priced on an individual assessment, because the right package depends on the level of support, whether it is for one person or a couple, and any specialist needs such as dementia or nurse-led care. We give you a clear, all-inclusive weekly figure before anything begins, with no hidden extras. Many Merton families self-fund, but you may also be entitled to help. The London Borough of Merton can carry out a free care needs assessment followed by a financial assessment, and where needs are primarily health-related, NHS Continuing Healthcare funding may apply. Care at home in England is regulated by the Care Quality Commission (CQC), so you can check any provider's record independently. Our team is always happy to explain how the routes fit together, and you can read more on our paying for care guide.
More than home care: staffing for Merton providers
Alongside care for families, we are also an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS teams across South West London rely on us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in the borough, see our staffing services overview.
Areas of Merton we cover for live-in care
We arrange live-in care at home across the whole borough and the surrounding SW, CR and SM postcodes, including:
- Wimbledon
- Wimbledon Village
- Wimbledon Park
- South Wimbledon
- Raynes Park
- Merton Park
- Colliers Wood
- Mitcham
- Morden
- Lower Morden
- Cannon Hill
- Pollards Hill
Other ways we can help in Merton
Live-in care is one of several options. If round-the-clock support is more than you need right now, these may suit better.
Visiting Care
Flexible hourly visits for personal care, medication and companionship across Merton.
Read More →Dementia & Specialist Care
Specialist live-in and visiting support for dementia, Parkinson's and complex needs in Merton.
Read More →Private Nurse at Home
NMC-registered nurses for clinical care at home in Merton, from wound care to palliative nursing.
Read More →Live-in care in Merton, answered
Common questions from families arranging live-in care in Merton. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange one-to-one live-in care at home right across the London Borough of Merton, including Wimbledon, Wimbledon Village, Raynes Park, Merton Park, Colliers Wood, Mitcham and Morden, covering the SW19, SW20, CR4 and SM4 postcodes. A dedicated Care Professional lives in the home to provide round-the-clock support. Call our London team on 020 8951 4510.
Live-in care in Merton is priced on an individual assessment because it depends on the level of support, whether care is for one person or a couple, and any specialist needs such as dementia or nursing care. We provide a clear, all-inclusive weekly quote before care starts, and we support both self-funded clients and those with London Borough of Merton or NHS Continuing Healthcare funding.
For many families it is. Live-in care lets your loved one stay in their own Merton home, keep their routines, pets, GP and community, and receive one-to-one support rather than sharing staff with many other residents. For couples in areas like Morden or Raynes Park it can compare well with the cost of two care-home places, since two people can be supported under one live-in arrangement.
Yes. We regularly arrange hospital-to-home live-in care for people discharged from St George's Hospital in Tooting, run by St George's University Hospitals NHS Foundation Trust, and from St Helier Hospital on the Sutton border. A live-in Care Professional can be in place quickly to support medication, mobility and rehabilitation during those important first weeks back home in Merton.
Care at home in England is regulated by the Care Quality Commission (CQC). Adult social care in the borough is overseen by the London Borough of Merton, which can carry out a free care needs assessment followed by a financial assessment. Many families we support choose to self-fund. See our paying for care guide for the options.
Live-in care near Merton
We arrange live-in care and supply care staff across South West London and beyond. Explore nearby areas below.
Looking for live-in care in Merton?
Our friendly London team is here to help with a free, no obligation chat about live-in care at home for you or your loved one.




