Home Care and Healthcare Staffing in Sunderland

Sunderland • Tyne and Wear

Trusted care and staffing across Sunderland

Protocol Healthcare Services works with families and care providers right across Sunderland and the wider Tyne and Wear area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We are honest about how we work here. Our offices are in the South of England, so we do not run a branch on Wearside, but our staffing reach is genuinely national and we coordinate home care for families in Sunderland the same careful way we do everywhere else. Every professional we place is checked with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant is on hand around the clock.

Home care we arrange in Sunderland

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Sunderland

Sunderland sits where the River Wear meets the North Sea, and it is a city of real variety, from the coastal communities of Roker, Seaburn and Fulwell to the historic riverside at Monkwearmouth and out to the townships of Washington and Houghton-le-Spring. Care needs differ just as much across the city, whether someone lives in a terraced street in Hendon or Millfield or a quieter estate in Silksworth or Ryhope, and we tailor support to the person and the place rather than offering a one size fits all service. Families often use nearby landmarks such as Penshaw Monument, Roker Pier and Lighthouse or the National Glass Centre as a way to describe where a relative lives, and knowing the ground helps us plan visits that actually work.

We regularly support people returning home after a stay at Sunderland Royal Hospital in the Chester Road area, which is part of South Tyneside and Sunderland NHS Foundation Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams while someone finds their feet again.

Adult social care in the city is overseen by Sunderland City Council, which delivers many services through Sunderland Care and Support. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Sunderland

Care homes, supported living services, hospitals and community teams across Sunderland rely on dependable staffing, and that is where our staffing side comes in. Because this side of the business is national, distance from our southern base is no barrier to filling a rota on Wearside. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Sunderland we cover

We work across the city and the wider Tyne and Wear area, including:

• Roker
• Seaburn
• Fulwell
• Monkwearmouth
• Southwick
• Hendon
• Ryhope
• Silksworth
• Pallion
• Millfield
• Washington
• Houghton-le-Spring