Home Care and Healthcare Staffing in South Shields

South Shields • Tyne and Wear

Trusted care and staffing across South Shields

Protocol Healthcare Services works with families and care providers across South Shields and the wider South Tyneside area. For families we arrange home care that helps a loved one stay safe and independent in their own home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our offices are based in the South of England, in Edgware and Bournemouth, so we are honest that we do not run a branch in South Shields. What we do have is a genuinely national healthcare staffing reach and a coordinated approach to home care. As an REC-affiliated agency we place vetted professionals and arrange care in South Shields the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in South Shields

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across South Shields

South Shields sits at the mouth of the River Tyne where it meets the North Sea, a coastal town of roughly 75,000 people at the heart of the Metropolitan Borough of South Tyneside. Its neighbourhoods each have their own character, from Westoe and The Lawe near the seafront to Harton, Cleadon Park, Whiteleas, Biddick Hall, Simonside, Tyne Dock, Horsley Hill and the villages towards Cleadon and Marsden. Care needs vary just as much from street to street, so we tailor support to the person and the place rather than offering a one size fits all service. Most of the town falls within the NE33 and NE34 postcode districts.

Local landmarks are part of daily life here, whether it is a walk near The Word, the National Centre for the Written Word in the Market Place, a trip to Arbeia Roman Fort in the Lawe Top, or a drive along the coast towards Marsden Rock and the beaches. For clients who love getting out, our Care Professionals help make those outings possible, and for others the focus is simply staying comfortable and well at home.

We regularly support people returning home after a stay at South Tyneside District Hospital on Harton Lane, which is run by South Tyneside and Sunderland NHS Foundation Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the town is overseen by South Tyneside Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in South Shields

Care homes, supported living services, hospitals and community teams across South Shields rely on dependable staffing, and that is where our staffing side comes in. Although our base is in the South of England, our staffing reach is national, so we supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. Learn more about our full staffing services.

Areas of South Shields we cover

We arrange home care and supply care staff across the town and the wider South Tyneside area, including:

• Westoe
• The Lawe
• Harton
• Cleadon Park
• Whiteleas
• Biddick Hall
• Simonside
• Tyne Dock
• Horsley Hill
• Cleadon
• Marsden
• Boldon