Home Care and Healthcare Staffing in Stoke-on-Trent

Stoke-on-Trent • Staffordshire

Trusted care and staffing across Stoke-on-Trent

Protocol Healthcare Services works with families and care providers right across Stoke-on-Trent and the wider Staffordshire area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our base is in the South of England, so we are honest that we do not run a branch or office in Stoke-on-Trent. What we do have is a national staffing reach and a coordinated approach to home care. As an REC-affiliated healthcare staffing agency, we place vetted professionals and organise care in the Potteries the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Stoke-on-Trent

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Stoke-on-Trent

Stoke-on-Trent is a polycentric city, famously formed in 1910 from the federation of six towns: Tunstall, Burslem, Hanley, Stoke, Fenton and Longton. That history still shapes daily life, with the towns running roughly north to south and Hanley acting as the main city centre. Care needs vary just as much from one community to the next, from the terraced streets of Burslem, the Mother Town of the Potteries, to the greener suburbs around Trentham and Meir to the south, so we tailor support to the person and the place rather than offering a one size fits all service. You will find us arranging care from Bucknall and Bentilee in the east to Blurton and Norton, across postcodes ST1 to ST6.

We regularly support people returning home after a stay at Royal Stoke University Hospital in Hartshill, part of University Hospitals of North Midlands NHS Trust and the main acute hospital serving the city. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams. Families often find their footing again over a familiar walk, whether that is around the Trentham Estate gardens or a visit to the Gladstone Pottery Museum in Longton, and good home care can make those small outings possible.

Adult social care in the city is overseen by Stoke-on-Trent City Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Stoke-on-Trent

Care homes, supported living services, hospitals and community teams across Stoke-on-Trent rely on dependable staffing, and that is where our staffing side comes in. Our reach here is genuinely national, so distance from our southern base is no barrier. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. Explore all of our staffing services to see how we can help your service.

Areas of Stoke-on-Trent we cover

We work across the city and the wider Staffordshire area, including:

• Hanley
• Burslem
• Tunstall
• Longton
• Fenton
• Stoke
• Trentham
• Meir
• Bucknall
• Bentilee
• Blurton
• Norton