Home Care and Healthcare Staffing in Inverness

Inverness • Highland

Trusted care and staffing across Inverness

Protocol Healthcare Services works with families and care providers across Inverness and the wider Highlands. For families we can arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We should be clear from the outset that our home base is in the South of England, so we do not run a local office in the Highlands. What we do bring is a genuinely national reach. As an REC-affiliated healthcare staffing agency we coordinate care and place vetted professionals in Inverness the same way we do everywhere we work, with enhanced disclosure and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we can arrange in Inverness

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Inverness

Inverness is the capital of the Highlands and one of the fastest growing settlements in Scotland, sitting where the River Ness meets the Moray Firth. Life here spreads out from the city centre and Inverness Castle across communities such as Crown, Dalneigh, Kinmylies, Hilton, Inshes and the growing suburbs of Culloden, Smithton, Westhill and Milton of Leys to the east. Care needs vary just as much across the area, from flats near the Ness Islands and the Caledonian Canal through to family homes in the outer villages, and we tailor support to the person and the place rather than offering a one size fits all service.

We can support people returning home after a stay at Raigmore Hospital on the eastern edge of the city, the district general hospital run by NHS Highland, which serves the whole of the Highlands. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Care at home in Inverness is arranged through The Highland Council social work service under self-directed support, which lets people choose how their assessed support is delivered. Services of this kind are regulated in Scotland by the Care Inspectorate rather than by any English body. If you think a relative may qualify for help with funding, you can ask The Highland Council for a free needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Inverness

Care homes, supported living services, NHS Highland teams and community services across Inverness rely on dependable staffing, and that is where our staffing side comes in. Because healthcare staffing is a national service for us rather than a local branch, distance is no barrier. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. Explore our full range of staffing services to see how we can help your service.

Areas of Inverness we cover

We work across the city and the surrounding Highland area, including:

• Crown
• Dalneigh
• Kinmylies
• Hilton
• Inshes
• Culloden
• Smithton
• Westhill
• Milton of Leys
• Merkinch
• Lochardil
• Balloch