Home Care and Healthcare Staffing in Dundee

Dundee • Scotland

Trusted care and staffing for Dundee

Protocol Healthcare Services works with families and care providers right across the United Kingdom, and that includes Dundee. For families we can arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We should be honest about where we are based. Our home is in the South of England, so we do not run a local office in Dundee. What we do have, as an REC-affiliated healthcare staffing agency, is a genuinely national reach. We coordinate care and place vetted professionals into Dundee the same careful way we do everywhere we work, with enhanced disclosure and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we can arrange in Dundee

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Dundee

Dundee sits on the north bank of the Firth of Tay and is Scotland's fourth largest city, home to well over 140,000 people. Its communities are distinctive, from the seaside streets of Broughty Ferry in the east to the tenements of Lochee in the west, taking in Stobswell, the West End, Hilltown, Menzieshill, Douglas, Fintry, Whitfield and Kirkton along the way. Most of the city falls within the DD1 to DD5 postcode areas, with the waterfront and its landmark V&A Dundee and the RRS Discovery drawing visitors back down to the Tay. Care needs vary just as much across the city, from busy inner streets to quieter suburban avenues, and we tailor support to the person and the place rather than offering a one size fits all service.

We can support people returning home after a stay at Ninewells Hospital, the large teaching hospital to the west of the city that is run by NHS Tayside. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams. In Scotland it is worth remembering that care at home is regulated by the Care Inspectorate, and the standards we work to reflect that.

Adult social care in the city is arranged by Dundee City Council through the Dundee Health and Social Care Partnership, which brings council social work and NHS Tayside community services together. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, with support then planned under self-directed support, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Dundee

Care homes, supported living services, care at home providers and NHS boards across Dundee and the wider Tayside area rely on dependable staffing, and that is where our staffing side comes in. This part of what we do is genuinely national, so distance from our base is no barrier. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Dundee we cover

Through our home care and staffing services we can reach communities across the city and the wider Tayside area, including:

• Broughty Ferry
• Lochee
• Stobswell
• West End
• Hilltown
• Menzieshill
• Douglas
• Fintry
• Whitfield
• Kirkton
• Charleston
• Ardler