Home Care in Ilford

Ilford • East London

Care at home for families across Ilford

Protocol Healthcare Services provides trusted home care in Ilford for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. We serve families right across Greater London from our Edgware office, and our Care Professionals know the streets around Ilford well, from the busy High Road and Ilford Exchange through to the quieter avenues of Gants Hill, Clayhall, Barkingside and Newbury Park.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Ilford

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Ilford

Ilford is one of the largest and most diverse town centres in East London, with long-settled family communities across Seven Kings, Goodmayes, Loxford and Cranbrook, and a growing older population who want to stay in the homes and neighbourhoods they know. Many of the people we support like to keep up their familiar routines, whether that is a morning walk around Valentines Park with its lake and historic Mansion, a trip to the shops along Ilford High Road and the Exchange, or a service at a local mosque, church, temple or gurdwara. Our care is designed to keep those routines going, not replace them.

We regularly support people coming home from King George Hospital in Goodmayes, run by Barking, Havering and Redbridge University Hospitals NHS Trust, as well as those discharged from Queen's Hospital in nearby Romford. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early.

Adult social care in the area is overseen by the London Borough of Redbridge. If you think a relative may qualify for help with funding, you can ask Redbridge Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Ilford we cover

We arrange home care across Ilford and the surrounding IG postcodes, including:

• Ilford Town Centre
• Goodmayes
• Seven Kings
• Newbury Park
• Gants Hill
• Barkingside
• Clayhall
• Cranbrook
• Loxford
• Aldborough Hatch
• Hainault
• Fairlop