Home Care in Christchurch

Christchurch • Dorset and the South Coast

Care at home for families across Christchurch

Protocol Healthcare Services provides trusted home care in Christchurch for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. Our serving team is based at our Bournemouth office just along the coast, so our local Care Professionals know this corner of Dorset well and can reach families quickly, from the historic streets around Christchurch Priory and the Quay through to Highcliffe, Mudeford and Burton.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Christchurch

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Christchurch

Christchurch is a riverside harbour town where the rivers Avon and Stour meet the sea, and it has one of the highest proportions of older residents anywhere on the South Coast. Many of the people we support want to stay close to familiar places, whether that is a morning at Christchurch Quay watching the boats, a stroll along the High Street, a coffee near the Priory, or a trip out to Mudeford Quay and Highcliffe beach. Our care is designed to keep those routines going, not replace them, so life at home in BH23 stays as full and independent as possible.

We regularly support people coming home from Christchurch Hospital, part of University Hospitals Dorset NHS Foundation Trust, which provides rehabilitation, palliative and outpatient services for the town, as well as those discharged from the larger hospitals in Bournemouth and Poole. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early.

Adult social care in the town is overseen by Bournemouth, Christchurch and Poole Council (BCP Council). If you think a relative may qualify for help with funding, you can ask BCP Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Christchurch we cover

We arrange home care across the town and the surrounding BH23 postcodes, including:

• Christchurch Town
• Highcliffe
• Mudeford
• Somerford
• Purewell
• Stanpit
• Burton
• Jumpers Common
• Tuckton
• Hurn
• Winkton
• Walkford