Live-in Care in Poole

Poole • Dorset

24-hour live-in care at home in Poole

A live-in carer moves into your relative's Poole home and supports them day and night, so the move to a care home can wait or never happen. Around the harbour it is the main alternative to a care home: one carer instead of shared staff, familiar rooms and a day built around one person. Protocol started in 2016 and became CQC-registered for personal care in 2019. Our Bournemouth office is a few miles east of the town.

Our nearest office is in Bournemouth, at Oxford Point, 19 Oxford Road, BH8 8GS, and it covers Bournemouth, Poole and Christchurch. You can call the team there on 01202 016766. We do not have a shop on Poole High Street. Anyone we place in Canford Cliffs, Parkstone or Broadstone has passed enhanced DBS and right-to-work checks, references and training first, and a consultant is on hand around the clock.

What live-in care in Poole includes

Continuity is what families ask about most. Hourly visits can mean several different people across a week, and a new face at the door each time. Live-in care works differently. One Care Professional lives in the home, learns how your relative likes things done, and is there through the day and overnight rather than for an hour at a time.

Our Bournemouth office is only a few miles from Poole, so live-in care can usually be set up without a long wait, whether the home is in Poole Old Town, Parkstone, Hamworthy or Broadstone. Cover is planned in advance for the Care Professional's own breaks, so the pattern stays steady. What grows out of that is a genuine working relationship: someone your relative knows by name, who knows which chair is theirs and how they take their tea.

• ✓ A dedicated live-in Care Professional in the home
• ✓ Round-the-clock support and overnight reassurance
• ✓ Personal care, washing, dressing and continence support
• ✓ Medication management and prompting
• ✓ Meal planning, cooking and nutrition
• ✓ Mobility support and help avoiding falls
• ✓ Dementia, Parkinson's and complex care
• ✓ Companionship, harbour walks and days out

Our guide to how live-in care works explains the daily pattern, the carer's room and how their time off is covered.

Live-in care or a care home in Poole?

Leaving a house in Penn Hill, Lilliput or Broadstone after many years is a lot to ask, and live-in care can make it unnecessary. The bedroom, the garden, the neighbours over the fence and the local surgery all stay part of life. A stroll around Poole Park, a look along the quay or an afternoon at Sandbanks can carry on, and help bends to how they feel on the day. If both partners need care, a single carer can often look after them in the house they share. Our guide to live-in care or a care home compares cost and quality.

Local knowledge across Poole

Poole sits on Poole Harbour, and we arrange live-in care in Canford Cliffs, Lilliput, Penn Hill, Parkstone and Branksome. We also cover Hamworthy, Oakdale, Creekmoor and Upton. We also cover Broadstone, in BH18, on the northern edge of the town. A period villa near the water and a Broadstone bungalow need different set-ups, so we fit the support to the person and the home.

Home from Poole Hospital or the Royal Bournemouth

University Hospitals Dorset NHS Foundation Trust runs Poole Hospital, the Royal Bournemouth Hospital and Christchurch Hospital. Your relative may be discharged from either of the two larger sites. Ask the ward for the date and the follow-up plan, and share it with our Bournemouth team. A carer can then be ready for the first day home, with the GP and district nurses kept informed.

BCP Council assessments and carers' support

Adult social care in Poole is run by Bournemouth, Christchurch and Poole Council. It describes how conversations about long-term care and support work, starting with what a good life looks like for your relative. The NHS guide to a needs assessment explains your rights and the eligibility rules.

If you are over 18 and give regular unpaid care, you can ask BCP Council for a carer's assessment, even if your relative does not want social care. BCP Carer Support, formerly CRISP, supports unpaid adult carers across the three towns. Where needs are mainly health-related, NHS Continuing Healthcare may fund care.

Setting up a Poole home for a live-in carer

The carer needs their own bedroom. In a Parkstone semi that is usually the spare room. In a flat near the quay or in Canford Cliffs, check the room is free and the lift works. If your relative struggles with the stairs, think early about a bed downstairs.

Breaks, sleep and nights in Poole

A live-in carer sleeps at the house and can help if your relative calls out at night once in a while. They are not awake all night, and they need a daily break and proper sleep. Where help is needed most nights, our Bournemouth team will talk through night support with you at the assessment.

Funding and the cost of live-in care in Poole

For Poole homes, the price is worked out at assessment and covers couples care and any dementia or nurse-led care. Read our paying for care guide and live-in care costs in the UK.

Care staff for services in Poole

Our Bournemouth office also runs REC-affiliated staffing, placing NMC-registered nurses and support workers with care homes and NHS teams; see staffing services.

Areas of Poole we cover for live-in care

We arrange live-in care at home across the town and its surrounding BH postcodes, including:

• Poole Old Town
• Poole Quay
• Parkstone
• Lower Parkstone
• Upper Parkstone
• Branksome
• Canford Cliffs
• Sandbanks
• Penn Hill
• Lilliput
• Hamworthy
• Oakdale
• Creekmoor
• Broadstone
• Upton