Home & Visiting Care in Hastings

Hastings • East Sussex

Flexible hourly visiting care at home in Hastings

Not everyone needs round-the-clock support. For a great many people in Hastings, the right help is a familiar face dropping in at the right moments of the day, a short call to prompt medication, a hand with washing and dressing, a hot meal made and shared, or simply company and a check that all is well. That is what our visiting care is built around. You choose the times and the tasks, from a single 30-minute call to several visits a day, and we shape a schedule that keeps you or your loved one safely and comfortably in your own home.

Protocol Healthcare Services has more than a decade of experience arranging visiting care, and we should be honest about how we work. Our offices are in the South of England, so we do not run a shopfront in Hastings, but our care is coordinated nationally to the same careful standard. Every Care Professional who visits has passed enhanced DBS and right-to-work checks, references and training before their first call, and a consultant is available around the clock, so whether you live in the Old Town, Ore or St Leonards-on-Sea the reassurance is the same.

What visiting care in Hastings covers

• ✓ Short check-in and drop-in calls from 30 minutes
• ✓ Morning, lunchtime, teatime and bedtime visits
• ✓ Personal care, washing, dressing and continence support
• ✓ Medication prompts and reminders
• ✓ Meal preparation and help with eating and drinking
• ✓ Light housework, laundry and shopping
• ✓ Companionship and help getting out and about
• ✓ Support to appointments and the local shops

Care that flexes around your day in Hastings

The beauty of visiting care is that it grows and shrinks with you. Some people begin with one morning call to get the day started safely and find, over time, that a teatime and a bedtime visit make everything easier. Others need more support for a while, perhaps after a fall or an illness, and then step the calls back down as they recover. We review the schedule regularly so it always fits, and because the same small team of Care Professionals visits wherever possible, you build a genuine relationship rather than seeing a different face each time. Reliable timing matters on Hastings' steep hills and terraces, and we take punctuality seriously.

Local knowledge across Hastings

Hastings spreads from the fishing beach and net huts of the Old Town, up over the East and West Hills, and out through Ore, Hollington, Silverhill, Bohemia, Clive Vale and Baldslow, before reaching the Regency streets of St Leonards-on-Sea. Visiting care suits this kind of town well, because it lets people stay rooted in the neighbourhood they know while getting help with the parts of the day that have become harder. We cover the TN34, TN35, TN37 and TN38 postcodes, and we tailor each round of calls to the person and their home rather than offering a fixed package.

Visiting care is also a natural fit after a hospital stay. When someone comes home from the Conquest Hospital on The Ridge, run by East Sussex Healthcare NHS Trust, a few short calls a day can make all the difference to a smooth recovery, prompting medication, checking on wounds and mobility, and making sure meals and fluids are kept up. We keep families and community teams informed and adjust the visits as strength returns, helping to avoid an unnecessary readmission.

Funding your visiting care in Hastings

Visiting care is charged by the hour or the call, so it is easy to start small and add more only when you need it. Many Hastings families pay privately, but you may qualify for support: adult social care is handled by East Sussex County Council rather than Hastings Borough Council, and they can carry out a free care needs assessment followed by a financial assessment. Care at home in England is regulated by the Care Quality Commission (CQC), so you can expect consistent standards. Our team is happy to talk through the different routes, and you can find more detail on our paying for care guide or across our wider services.

More than home care: staffing for Hastings providers

As well as arranging care for families, we are an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and community teams across Hastings turn to us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists.

Areas of Hastings we cover for visiting care

We arrange visiting care at home across the town and its surrounding communities, including:

• Old Town
• St Leonards-on-Sea
• Ore
• Hollington
• Silverhill
• Bohemia
• Clive Vale
• West Hill
• Baldslow
• Bexhill-on-Sea
• Rye
• Battle