Home Care and Healthcare Staffing in Portsmouth

Portsmouth • Hampshire

Trusted care and staffing across Portsmouth

Protocol Healthcare Services works with families and care providers right across Portsmouth and the wider south Hampshire coast. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our base is in the South of England rather than in Portsmouth itself, so we are honest about how we work here. We do not run a local office or branch in the city. Home care is something we arrange and coordinate for families, while our healthcare staffing is genuinely national, and as an REC-affiliated agency we place vetted professionals in Portsmouth the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Portsmouth

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Portsmouth

Portsmouth is the only island city in the United Kingdom, with most of its neighbourhoods packed onto Portsea Island, which makes it one of the most densely populated places in the country outside London. Communities here have real character of their own, from the seafront terraces of Southsea and Eastney to the busier streets of Fratton, Landport and Portsea, and out to Cosham, Hilsea, Copnor and Baffins towards the top of the island. Care needs vary just as much across the city, and we tailor support to the person and the place rather than offering a one size fits all service.

The city is easy to picture around its landmarks, with the Spinnaker Tower rising over Gunwharf Quays and the Historic Dockyard, and everyday life shaped by the Guildhall in the PO1 city centre. Postcodes run from PO1 across the harbour and centre, through PO2 in the north around Buckland and Stamshaw, PO3 to the east near Milton and Baffins, and PO4 and PO5 covering Fratton and Southsea, up to PO6 around Cosham and Paulsgrove. Knowing the ground helps us plan visits sensibly on an island where getting across town is not always quick.

We regularly support people returning home after a stay at Queen Alexandra Hospital in Cosham, part of Portsmouth Hospitals University NHS Trust and the main hospital serving the city. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the city is overseen by Portsmouth City Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Portsmouth

Care homes, supported living services, hospitals and community teams across Portsmouth rely on dependable staffing, and that is where our staffing side comes in. Because this work is national, our distance from the city is no barrier to reliable cover. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get consistent cover without the compliance headache.

Areas of Portsmouth we cover

We work across the city and the wider south Hampshire coast, including:

• Southsea
• Cosham
• Fratton
• Portsea
• Landport
• Copnor
• Baffins
• Hilsea
• Milton
• Eastney
• Paulsgrove
• Drayton