Home & Visiting Care in Portsmouth

Portsmouth • Hampshire

Flexible hourly visiting care at home in Portsmouth

Not everyone needs round-the-clock support. For many people in Portsmouth the answer is a few well-timed visits: a morning call to help with washing and medication, a lunchtime drop-in, or an evening visit to settle down for the night. Home and visiting care is built entirely around your day, from a single 30-minute call to several visits a day, and it is designed to do one thing above all, to help you stay independent in your own home for as long as possible. Protocol Healthcare Services has spent more than a decade arranging this kind of flexible support, and we bring the same care to Portsmouth that we apply everywhere we work.

We are upfront about how we operate. Our offices are in the South of England, so we do not run a high-street branch in Portsmouth itself. What we do run is a genuinely national service, coordinating vetted, background-checked Care Professionals wherever they are needed. Every person we place has completed enhanced DBS and right-to-work checks, references and training before they start, and a consultant is on hand around the clock, so a family in Landport, Hilsea or Milton gets the same reassurance as one on our doorstep.

What visiting care in Portsmouth covers

• ✓ Visits from around 30 minutes to several a day
• ✓ Help with washing, dressing and personal care
• ✓ Medication prompts and support
• ✓ Meal preparation and help with nutrition
• ✓ Light housework, laundry and shopping
• ✓ Companionship and check-in visits
• ✓ Getting out to the shops, GP or seafront
• ✓ Morning, lunchtime, teatime and bedtime calls

Care that fits around your day

The strength of visiting care is that you decide the shape of it. Some people only want a single check-in call each morning; others build up to four visits a day as needs grow. A typical week might start with help getting up and dressed, a prompt to take medication with breakfast, a midday visit to prepare a hot meal, and a short evening call to help someone into bed safely. Because we are only there when you need us, visiting care is often the most cost-effective way to stay at home, and it can grow with you: if calls are no longer enough, we can step up to live-in care without changing provider.

Drop-in and companionship visits

Loneliness is a real issue in a densely populated city where many older residents live alone in Southsea flats or Fratton terraces. Companionship and check-in visits are some of the most valued calls we make. A Care Professional can make a cup of tea, have a proper chat, help with a crossword or a bit of correspondence, and encourage someone out for a walk along Southsea Common or a trip to the shops at Cosham or Commercial Road. For families living further away, a regular drop-in is priceless reassurance that someone is keeping an eye on things.

Local knowledge across Portsmouth

Portsmouth is the only island city in the United Kingdom, with most neighbourhoods packed onto Portsea Island, and planning visits sensibly matters when getting across town is not always quick. We arrange visiting care across the seafront terraces of Southsea and Eastney, the busier streets of Fratton, Landport and Portsea, and out to Cosham, Hilsea, Copnor and Baffins towards the top of the island, as well as Paulsgrove, Drayton and Milton. We schedule calls with local geography in mind, so timings stay realistic and reliable rather than rushed.

Visiting care also plays an important role after a hospital stay. When someone is discharged from Queen Alexandra Hospital in Cosham, the main hospital serving the city and part of Portsmouth Hospitals University NHS Trust, a few daily visits can make the difference between coping and struggling in those first weeks, supporting medication, meals and confidence on the stairs. We stay in touch with families and community teams so support is joined up.

Funding and arranging visiting care in Portsmouth

Visiting care is usually priced by the length and frequency of visits, and we give you a clear quote before anything starts. Many Portsmouth families self-fund their care, but you may be entitled to help. Portsmouth City Council can carry out a free care needs assessment followed by a financial assessment, and where support qualifies, direct payments can be used to arrange your own care. Our team is happy to explain the routes, and you can read more on our paying for care guide.

More than home care: staffing for Portsmouth providers

Alongside care for families, we are also an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS teams across Portsmouth rely on us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in south Hampshire, see our staffing services overview.

Areas of Portsmouth we cover for visiting care

We arrange visiting care at home across the island city and its surrounding communities, including:

• Southsea
• Cosham
• Fratton
• Portsea
• Landport
• Copnor
• Baffins
• Hilsea
• Milton
• Eastney
• Paulsgrove
• Drayton