Home Care and Healthcare Staffing in Derry (Londonderry)

Derry (Londonderry) • Northern Ireland

Trusted care and staffing across Derry (Londonderry)

Protocol Healthcare Services works with families and care providers across Derry (Londonderry) and the wider North West of Northern Ireland. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We should be straight with you about where we sit. Our home base is in the South of England, so we do not run a local office on the Cityside or the Waterside. What we do have is a genuinely national staffing reach as an REC-affiliated healthcare staffing agency, and we coordinate care in Derry the same careful way we do everywhere we work. Enhanced AccessNI and right to work checks, references and training are completed before anyone starts, and a consultant is on hand around the clock.

Home care we arrange in Derry (Londonderry)

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Derry (Londonderry)

Derry is the second largest city in Northern Ireland, set on the banks of the River Foyle and split between the walled Cityside to the west and the Waterside to the east. It is a place with real character, from the seventeenth century Derry Walls and the Guildhall to the Peace Bridge that now links the two banks. Communities such as the Bogside, Creggan, Rosemount, Shantallow, Galliagh, Pennyburn, Culmore, Strathfoyle and the Waterside each have their own rhythm, and care needs differ just as much from one to the next. We tailor support to the person and the place rather than offering a one size fits all service.

The city is served by the BT47 postcodes on the Waterside and eastern edges and the BT48 postcodes across the Cityside, and our care can be arranged throughout both. We regularly support people returning home after a stay at Altnagelvin Area Hospital on the Glenshane Road in the Waterside, the main acute hospital run by the Western Health and Social Care (HSC) Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

In Northern Ireland health and social care are joined up, so adult social care in Derry is arranged by the Western Health and Social Care (HSC) Trust rather than a council. If you think a relative may qualify for help with funding, you can ask the Trust for a care needs assessment, followed by a financial assessment. Home care providers here are regulated by the RQIA, the Regulation and Quality Improvement Authority. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Derry (Londonderry)

Care homes, supported living services, health and social care settings and community teams across Derry rely on dependable staffing, and that is where our staffing side comes in. Because our reach is national rather than local, we can step in wherever the shortfall is. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Derry (Londonderry) we cover

We arrange home care and supply care staff across the city and the wider North West, including:

• Cityside
• Waterside
• Bogside
• Creggan
• Rosemount
• Shantallow
• Galliagh
• Pennyburn
• Culmore
• Strathfoyle
• Ballyarnett
• Newbuildings