Home Care and Healthcare Staffing in Coleraine

Coleraine • County Londonderry

Trusted care and staffing for Coleraine

Protocol Healthcare Services works with families and care providers connected to Coleraine and the wider Causeway Coast. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We want to be straight with you about where we sit. Our base is in the South of England, so we do not run a local office on The Diamond. What we do offer Coleraine is twofold: home care we can arrange and coordinate for families here, and a healthcare staffing service whose reach is genuinely national. As an REC-affiliated agency we place vetted professionals into settings across Northern Ireland the same way we do everywhere we work, with enhanced vetting, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Coleraine

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Coleraine

Coleraine sits near the mouth of the River Bann in County Londonderry, about 55 miles north west of Belfast and 30 miles east of Derry. The town grew up around The Diamond and its Town Hall, with the University of Ulster campus and the ancient site at Mountsandel Wood, one of the earliest known settlements in Ireland, on its doorstep. Historically Killowen sits on the western side of the Bann while the main town lies to the east, and the character of each neighbourhood shapes the sort of support people need. Care needs vary from the estates at Ballysally and Millburn to the quieter streets around Mountsandel and the riverside, so we tailor support to the person and the place rather than offering a one size fits all service.

We regularly support people returning home after a stay at Causeway Hospital on Newbridge Road, the main acute hospital serving the area, which is run by the Northern Health and Social Care Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

In Northern Ireland health and social care are integrated, which works a little differently to the rest of the United Kingdom. Adult social care in Coleraine is arranged by the Northern Health and Social Care Trust rather than a council, and home care is regulated by the Regulation and Quality Improvement Authority, the RQIA. If you think a relative may qualify for help with funding, you can ask the Trust for a care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Coleraine

Care homes, supported living services and health and social care teams serving Coleraine rely on dependable staffing, and that is where our national staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so providers across the Causeway Coast and Glens get reliable cover without the compliance headache. You can see the full picture on our staffing services page.

Areas around Coleraine we cover

We arrange home care and place care staff across Coleraine and the surrounding Causeway Coast, including:

• The Diamond
• Killowen
• Ballysally
• Millburn
• Mountsandel
• Riverside
• Castlerock
• Portstewart
• Articlave
• Macosquin
• Garvagh
• Kilrea