Home Care and Healthcare Staffing in Ballymena

Ballymena • County Antrim

Trusted care and staffing across Ballymena

Protocol Healthcare Services works with families and care providers across Ballymena and the wider Mid and East Antrim area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

We are honest about how we work here. Our base is in the South of England, so we do not run a local office in Ballymena. What we do run is a genuinely national healthcare staffing operation and a carefully coordinated home care service, and we place vetted professionals in Ballymena the same way we do everywhere we work, with enhanced Access NI and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Ballymena

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Ballymena

Ballymena sits on the River Braid in the heart of County Antrim, the largest town in the Mid and East Antrim area, with communities stretching from Harryville and Ballykeel to Ballee, Doury Road, Galgorm and out to the surrounding villages of Broughshane, Cullybackey and Ahoghill. Care needs vary as much as the town itself, from busy neighbourhoods close to the town centre and The Braid to the quieter rural roads out towards Slemish, and we tailor support to the person and the place rather than offering a one size fits all service. Homes across the BT42 and BT43 postcodes all fall within our reach.

We regularly support people returning home after a stay at Antrim Area Hospital, the main acute hospital serving the area, or after treatment at Braid Valley Hospital here in Ballymena, both run by the Northern Health and Social Care Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

In Northern Ireland health and social care are integrated, so adult social care in Ballymena is arranged by the Northern Health and Social Care Trust rather than a council. If you think a relative may qualify for help with funding, you can ask the Trust for a care needs assessment, followed by a financial assessment. Home care providers in Ballymena are regulated by the Regulation and Quality Improvement Authority (RQIA). Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Ballymena

Care homes, supported living services and community teams across Ballymena rely on dependable staffing, and that is where our staffing side comes in. Our staffing reach is genuinely national, so distance from our home base is no barrier to providing reliable cover in County Antrim. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. Learn more about our full range of staffing services.

Areas of Ballymena we cover

We work across the town and the wider Mid and East Antrim area, including:

• Harryville
• Ballykeel
• Ballee
• Doury Road
• Galgorm
• Broughshane
• Cullybackey
• Ahoghill
• Gracehill
• Kells
• Portglenone
• Clough