Home Care in Ferndown

Ferndown • Dorset and the South Coast

Care at home for families across Ferndown

Protocol Healthcare Services provides trusted home care in Ferndown for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. Our Bournemouth office is a short drive down the A348 from Ferndown, so the local team knows the town and its villages well and can reach families quickly, from the shops along Victoria Road and Ringwood Road through to West Parley, Longham and West Moors.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a spell in hospital, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in Ferndown

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in Ferndown

Ferndown is a settled, leafy town on the edge of the Dorset heathland, with a large retired community and quiet residential roads spreading out from the centre at Penny's Walk. Many of the people we support want to stay close to familiar places, whether that is a morning coffee near the Barrington Centre, a walk at King George V Playing Fields, or a short trip out to the greens of Ferndown Golf Club. Our care is designed to keep those routines going, not replace them, so life feels as normal as possible.

We regularly support people coming home from Royal Bournemouth Hospital, run by University Hospitals Dorset NHS Foundation Trust, as well as those seen at St Leonard's Hospital on the edge of the town. Getting the first few weeks at home right matters, so our hospital to home support covers medication routines, mobility and rehabilitation support, and we keep in close contact with families, GPs at the local health centre and district nurses to spot any problems early.

Adult social care in the town is overseen by Dorset Council, which runs a local office at Penny's Walk in Ferndown. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

Areas of Ferndown we cover

We arrange home care across Ferndown and the surrounding BH22 villages, including:

• Ferndown Town Centre
• West Parley
• Longham
• West Moors
• Trickett's Cross
• Dudsbury
• Stapehill
• Parley Green
• Ameysford
• Hampreston