Care at home for families across Enfield
Protocol Healthcare Services provides trusted home care in Enfield for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. Our team works out of the London (Edgware) office, so our local Care Professionals know this corner of North London well and can reach families quickly, from Enfield Town and Bush Hill Park through to Southgate, Palmers Green, Edmonton and Ponders End.
Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a hospital stay, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.
Home care services we provide in Enfield
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge that makes a difference in Enfield
Enfield stretches from the leafy northern edge of London out towards the Hertfordshire border, and it is a borough of real contrasts. There are settled, older communities in places such as Winchmore Hill, Southgate, Grange Park and Bush Hill Park, and busier family neighbourhoods around Edmonton, Enfield Highway, Enfield Wash and Ponders End. Many of the people we support want to stay close to familiar places, whether that is the Saturday chartered market on Enfield Town's Market Square, a stroll around the grounds of Forty Hall Estate in Forty Hill, coffee along Green Lanes in Palmers Green, or a wander through Trent Park near Cockfosters. Our care is designed to keep those routines going, not replace them.
We regularly support people coming home from Chase Farm Hospital on The Ridgeway, run by the Royal Free London NHS Foundation Trust, as well as those discharged from North Middlesex University Hospital in the south of the borough. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early. This hospital-to-home support is often the difference between a smooth recovery at home and an unwanted readmission.
Adult social care in the borough is overseen by the London Borough of Enfield. If you think a relative may qualify for help with funding, you can ask Enfield Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.
Because Enfield sits within our wider Greater London catchment, we can also coordinate care for relatives who live in neighbouring areas, and step cover up or down as needs change. Whatever stage you are at, our office team offers 24/7 support so there is always someone to call.
Areas of Enfield we cover
We arrange home care across the whole borough and the surrounding EN and N postcodes, including:
- Enfield Town
- Bush Hill Park
- Winchmore Hill
- Southgate
- Palmers Green
- Edmonton
- Ponders End
- Enfield Highway
- Enfield Wash
- Brimsdown
- Forty Hill
- Cockfosters
How we can help in Enfield
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Enfield.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Enfield.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Enfield.
Read More →Home care in Enfield, answered
Common questions from families arranging care at home in Enfield. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care right across the London Borough of Enfield, including Enfield Town, Bush Hill Park, Winchmore Hill, Southgate, Palmers Green, Edmonton, Ponders End, Enfield Highway and Forty Hill, covering the EN1, EN2 and EN3 postcodes.
Adult social care in Enfield is overseen by the London Borough of Enfield. You can request a free care needs assessment from Enfield Council, followed by a financial assessment. Many families self-fund, and some qualify for council support or NHS Continuing Healthcare. We are happy to talk through the options.
Because our Edgware office is a short drive from Enfield, we can usually arrange care within 24 to 48 hours, and provide urgent and emergency cover including evenings, weekends and bank holidays.
Yes. We regularly support people returning home after a stay at Chase Farm Hospital and other local settings, with hospital-to-home support, medication management, personal care and rehabilitation support to help recovery at home.
Other areas we cover near Enfield
We provide home care across North London and the Hertfordshire border. Explore nearby areas below.
Looking for home care in Enfield?
Our friendly local team is here to help with a free, no obligation chat about care at home.




