24-hour care at home in Guildford with a live-in carer
Live-in care brings 24-hour support to the Guildford home your relative already knows: one dedicated Care Professional, living in. In Surrey it is an alternative to residential care: the help is for one person, and the house, garden and routine stay the same. Protocol dates from 2016 and has been registered with the CQC for personal care since 2019, and the same standards apply in Guildford.
There is no Protocol branch on Guildford High Street. Guildford placements are run from Highview House in Edgware (HA8 7JU), alongside the rest of our Surrey work. The Care Professionals we place in Merrow, Onslow Village or Shalford have all completed enhanced DBS and right-to-work checks, references and training first, and a consultant is on hand around the clock.
What live-in care in Guildford includes
Families often ring us when a discharge from the Royal Surrey County Hospital is being planned. The ward is satisfied, the paperwork is done, and your father is going back to a house he has not stood up in for three weeks. Live-in care is the arrangement that meets him at the door: someone in the house from the first night, learning how he takes his tea and where he keeps things, and staying through the weeks when everything takes a little longer than it used to.
Guildford is a county town on the River Wey, and the arrangement works the same whether home is a terrace near the centre in GU1 or a house out towards the University of Surrey in GU2, in Merrow, Burpham, Onslow Village or Park Barn. If a date has been mentioned on the ward, ring us with it and we will work back from there.
- ✓ A dedicated live-in Care Professional in the home
- ✓ Round-the-clock support and overnight reassurance
- ✓ Personal care, washing, dressing and continence support
- ✓ Medication management and prompting
- ✓ Meal planning, cooking and nutrition
- ✓ Mobility support and help avoiding falls
- ✓ Dementia, Parkinson's and complex care
- ✓ Companionship, hobbies and days out along the River Wey
First time looking at this? Our guide to how live-in care works explains how the arrangement works.
Keeping a Guildford home
Many people would rather not leave a house in Burpham, Stoughton or Boxgrove they have lived in for years. With live-in care, the carer moves in instead, so your relative keeps their own room, garden, GP and part of town. The walk up to the Castle Grounds can carry on. A couple can share one live-in carer, so neither partner moves out. Guildford families comparing options can read our care home comparison.
Surrey County Council and Action for Carers
Adult social care for Guildford is run by Surrey County Council. Its social care needs assessment may begin with a self-assessment, then a conversation online, by phone or face to face. You can have a relative or friend with you. Surrey follows national rules, and the NHS page on a needs assessment explains your rights.
Unpaid carers can ask for a carer's assessment, which the council says is free and is not a test of your ability to care. Action for Carers Surrey supports carers across the county. In Surrey, NHS Continuing Healthcare can fund care for people whose needs are mainly health-related. A live-in package in GU1 or GU2 costs more when dementia or nurse-led care is needed; see live-in care costs and paying for care.
Leaving the Royal Surrey
The Royal Surrey County Hospital on Egerton Road is run by Royal Surrey NHS Foundation Trust, which also provides community services from Milford and Haslemere hospitals. If a date has been given on the ward, call us with it. We will aim to have a live-in carer ready for the first night home, to help with tablets, washing and getting around.
From GU1 terraces to GU2 bungalows
Guildford's homes run from Victorian terraces near the town centre in GU1 to bungalows out towards the University of Surrey in GU2. Space for the carer to sleep is the first thing we ask Guildford families about. After that we look at stairs, the front step and how your relative gets in and out.
Daily breaks and night support
A live-in carer in Guildford needs time to themselves each day and an unbroken night's sleep. That keeps the care steady over months. If your relative needs help through the night, tell us at the assessment and we will talk through night support.
Surrey care homes and NHS teams can also book NMC-registered nurses and support workers through our REC-affiliated staffing agency; see staffing services.
Areas of Guildford we cover for live-in care
Live-in carers we place in and around Guildford work in:
- Stoughton
- Onslow Village
- Merrow
- Burpham
- Shalford
- Bellfields
- Park Barn
- Westborough
- Slyfield
- Jacobs Well
- Worplesdon
- Boxgrove
Other ways we can help in Guildford
Live-in care is one option among several. The services below are also available in Guildford.
Home & Visiting Care
Flexible hourly visits for personal care, medication and companionship across Guildford.
Visiting care in Guildford →Respite Care
Short-term and emergency cover so family carers in Guildford can take a break.
Respite care in Guildford →Dementia & Specialist Care
Specialist live-in and visiting support for dementia, Parkinson's and complex needs in Guildford.
Dementia care in Guildford →Private Nurse at Home
NMC-registered nurses for clinical care at home in Guildford, from wound care to palliative nursing.
Private nurse in Guildford →Live-in care in Guildford, answered
The questions Guildford families ask us most about live-in care. Ring if yours is not here.
Ask a QuestionYes. We arrange one-to-one live-in care across Guildford and the wider Surrey area, from Merrow and Burpham to Onslow Village, Shalford, Stoughton and Worplesdon. A vetted live-in carer stays in the home and supports your relative through the day and night. Ring 020 8951 4510 to talk it through.
Guildford packages are priced after an individual assessment. The level of support, whether care is for one person or a couple, and specialist needs such as dementia or nursing care all change the figure, and you receive a clear, all-inclusive weekly quote before care starts. We support self-funded clients as well as people with Surrey County Council or NHS Continuing Healthcare funding.
For many families it is. In their own Guildford home your relative keeps their routines, pets, GP and community, and gets one-to-one support instead of sharing staff with many residents. A couple can also be supported together under one live-in arrangement.
Yes. If your relative is due to leave the Royal Surrey County Hospital on Egerton Road, part of Royal Surrey NHS Foundation Trust, call us with the date. We will aim to have a carer ready to help with tablets, washing and getting around.
In Guildford, a carer living in has their own room and sleeps there. If your relative tends to need help at night, tell us during the assessment and we can plan for it properly.
The Care Quality Commission (CQC) regulates care at home in England. We are registered with it to provide personal care, under provider ID 1-6591402702, and because the CQC has not yet inspected the service there is no rating to show.
Live-in care near Guildford
Live-in care pages for nearby Surrey towns and West London:
Looking for live-in care in Guildford?
Exploring live-in care for someone in Guildford, Merrow or Shalford? Call or email for a free, no-obligation chat about what would help.
Last updated 12 November 2026 · How we write and check our content




