Live-in Care in Cardiff

Cardiff • South Wales

Round-the-clock live-in care at home in Cardiff

Live-in care lets your loved one stay in the Cardiff home they know and love, with a dedicated Care Professional living alongside them to provide support day and night. For many families across the Welsh capital it is the natural alternative to moving into a care home: one-to-one attention instead of shared staff, familiar surroundings instead of an unfamiliar room, and a routine built entirely around one person. Protocol Healthcare Services has spent more than a decade arranging exactly this kind of live-in care, and we bring the same standards to Cardiff that we apply everywhere we work.

We will be straight with you about how we operate. Our offices are in the South of England, in Edgware and Bournemouth, so we do not run a high-street branch in Cardiff itself. What we do run is a genuinely national service, coordinating vetted, background-checked Care Professionals wherever they are needed. Every person we place has completed enhanced DBS and right-to-work checks, references and training before they ever start, and a consultant is on hand around the clock, so families in Penylan, Rhiwbina or Llandaff get the same reassurance as those on our doorstep.

What live-in care in Cardiff includes

• ✓ A dedicated live-in Care Professional in the home
• ✓ Round-the-clock support and reassurance
• ✓ Personal care, washing, dressing and continence support
• ✓ Medication management and prompting
• ✓ Meal planning, cooking and nutrition
• ✓ Mobility support and help avoiding falls
• ✓ Dementia, Parkinson's and complex care
• ✓ Companionship, hobbies and days out

Why choose live-in care over a care home in Cardiff

Leaving a long-time home in Cyncoed, Whitchurch or Lisvane is one of the hardest decisions a family can face, and it is often not the only option. With live-in care your relative keeps their own bedroom and garden, their neighbours, their GP surgery and the community they have built over decades. Pets stay put. Familiar routines carry on, whether that is a Sunday walk through Bute Park behind Cardiff Castle or a standing coffee at Mermaid Quay in Cardiff Bay. And because the support is one-to-one, it flexes around the person rather than around a rota.

For couples the case is even stronger. Where one partner needs a lot of help and the other needs a little, two people can be supported under a single live-in arrangement rather than being separated into two care-home placements. That keeps a marriage under one roof and often compares well on cost. It is one of the reasons families in Cardiff who assumed residential care was inevitable end up choosing to stay at home instead.

Local knowledge across Cardiff

Cardiff is a compact but varied city, and care needs shift from one community to the next. We arrange live-in care across the settled northern suburbs of Rhiwbina, Llanishen and Lisvane, the family neighbourhoods of Penylan and Cyncoed, out west to Llandaff and Ely, and closer to the centre in Canton, Riverside, Grangetown and Roath. Whether a client lives in a Victorian terrace near Roath Park lake or a quiet bungalow in Whitchurch, we tailor the support to the person and the property rather than offering one fixed package. A live-in Care Professional also learns the practical detail of a home quickly, from where the medication is kept to which neighbour holds a spare key.

We also support people coming home after a hospital stay. University Hospital of Wales at Heath Park, one of the largest hospitals in the United Kingdom, and University Hospital Llandough, both run by Cardiff and Vale University Health Board, handle a large share of the city's care, and the first few weeks back at home after a discharge are critical. A live-in Care Professional can be in place quickly to manage medication, support mobility and rehabilitation, and keep families and community teams in the loop, reducing the risk of an avoidable readmission.

Funding and the cost of live-in care in Cardiff

Live-in care is always priced on an individual assessment, because the right package depends on the level of support, whether it is for one person or a couple, and any specialist needs such as dementia or nurse-led care. We give you a clear, all-inclusive weekly figure before anything begins, with no hidden extras. Many Cardiff families self-fund, but you may also be entitled to help: Cardiff Council can carry out a free care needs assessment followed by a financial assessment under the Social Services and Well-being (Wales) Act 2014, and where needs are primarily health-related, NHS Continuing Healthcare funding may apply. Our team is always happy to explain how the routes fit together, and you can read more on our paying for care guide.

More than home care: staffing for Cardiff providers

Alongside care for families, we are also an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS Wales teams across Cardiff rely on us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in South Wales, see our staffing services overview.

Areas of Cardiff we cover for live-in care

We arrange live-in care at home across the city and its surrounding communities, including:

• Penylan
• Cyncoed
• Whitchurch
• Rhiwbina
• Llanishen
• Lisvane
• Llandaff
• Roath
• Cathays
• Canton
• Grangetown
• Heath
• Cardiff Bay
• Ely