Round-the-clock live-in care at home in Basingstoke
Live-in care lets your loved one stay in the Basingstoke home they know and love, with a dedicated Care Professional living alongside them to provide support day and night. For many families across north Hampshire it is the natural alternative to moving into a care home: one-to-one attention instead of shared staff, familiar surroundings instead of an unfamiliar room, and a routine built entirely around one person. Protocol Healthcare Services has spent more than a decade arranging exactly this kind of care, and we bring the same standards to Basingstoke that we apply everywhere we work.
We will be straight with you about how we operate. Our offices are in the South of England, so we do not run a high-street branch in Basingstoke itself. What we do run is a genuinely national service, coordinating vetted, background-checked Care Professionals wherever they are needed. Every person we place has completed enhanced DBS and right-to-work checks, references and training before they ever start, and a consultant is on hand around the clock, so families in Chineham, Old Basing or Hatch Warren get the same reassurance as those on our doorstep.
What live-in care in Basingstoke includes
- ✓ A dedicated live-in Care Professional in the home
- ✓ Round-the-clock support and overnight reassurance
- ✓ Personal care, washing, dressing and continence support
- ✓ Medication management and prompting
- ✓ Meal planning, cooking and nutrition
- ✓ Mobility support and help avoiding falls
- ✓ Support for couples under one arrangement
- ✓ Companionship, hobbies and days out
Why choose live-in care over a care home in Basingstoke
Leaving a long-time home in Kempshott, Brighton Hill or Old Basing is one of the hardest decisions a family can face, and it is often not the only option. With live-in care your relative keeps their own bedroom and garden, their neighbours, their GP surgery and the community they have built over decades, whether that means a stroll in War Memorial Park or a familiar seat at The Anvil. Pets stay put. Familiar routines carry on. And because the support is one-to-one, it flexes around the person rather than around a rota. For couples the case is even stronger: two people can be supported under a single live-in arrangement, which often compares well with the cost of two care-home places.
Overnight support and couples care
A live-in Care Professional is there through the night as well as the day, which matters enormously for anyone at risk of falls, confusion after dark or a disturbed sleep pattern. Rather than a fleeting night visit, your relative has a familiar person in the house who can help to the bathroom, offer reassurance and settle them back to sleep. When a husband and wife both need support, we can often arrange care that keeps them together at home in Popley or Chineham instead of separating them between two settings, which is one of the reasons families choose live-in care in the first place.
Local knowledge across Basingstoke
Basingstoke is one of Hampshire's largest towns, and care needs vary just as much from one neighbourhood to the next. We arrange live-in care across established communities near the town centre and Festival Place, out to the newer developments towards the M3 and the A33, and across Chineham, Old Basing, Brighton Hill, Popley, South Ham, Buckskin, Kempshott, Hatch Warren, Oakridge, Winklebury, Lychpit and Black Dam. Most local addresses fall within the RG21, RG22, RG23 and RG24 postcodes, and whether a client lives in a town-centre flat or a quiet bungalow out towards Lychpit, we tailor the support to the person and the property rather than offering one fixed package.
We also support people coming home after a hospital stay. Basingstoke and North Hampshire Hospital on Aldermaston Road, part of Hampshire Hospitals NHS Foundation Trust, handles a large share of the town's acute care alongside the trust's Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. The first few weeks back at home after a discharge are critical, so a live-in Care Professional can be in place quickly to manage medication, support mobility and rehabilitation, and keep families and community teams in the loop, reducing the risk of a readmission.
Funding and the cost of live-in care in Basingstoke
Live-in care is always priced on an individual assessment, because the right package depends on the level of support, whether it is for one person or a couple, and any specialist needs such as dementia or nurse-led care. We give you a clear, all-inclusive weekly figure before anything begins, with no hidden extras. Many Basingstoke families self-fund, but you may also be entitled to help: Hampshire County Council, which provides adult social care rather than the borough council, can carry out a free care needs assessment followed by a financial assessment, and where needs are primarily health-related, NHS Continuing Healthcare funding may apply. Care at home in England is regulated by the Care Quality Commission (CQC). Our team is always happy to explain how the routes fit together, and you can read more on our paying for care guide.
More than home care: staffing for Basingstoke providers
Alongside care for families, we are also an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS teams across Basingstoke rely on us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists. If you run a service in north Hampshire, see our staffing services overview.
Areas of Basingstoke we cover for live-in care
We arrange live-in care at home across the town and its surrounding communities, including:
- Chineham
- Old Basing
- Brighton Hill
- Popley
- South Ham
- Buckskin
- Kempshott
- Hatch Warren
- Oakridge
- Winklebury
- Lychpit
- Black Dam
Other ways we can help in Basingstoke
Live-in care is one of several options. If round-the-clock support is more than you need right now, these may suit better.
Home & Visiting Care
Flexible hourly visits for personal care, medication and companionship across Basingstoke.
Read More →Respite Care
Short-term and emergency cover so family carers in Basingstoke can take a break.
Read More →Dementia & Specialist Care
Specialist live-in and visiting support for dementia, Parkinson's and complex needs in Basingstoke.
Read More →Private Nurse at Home
NMC-registered nurses for clinical care at home in Basingstoke, from wound care to palliative nursing.
Read More →Live-in care in Basingstoke, answered
Common questions from families arranging live-in care in Basingstoke. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange one-to-one live-in care at home across Basingstoke and north Hampshire, including Chineham, Old Basing, Brighton Hill, Popley, Kempshott and Hatch Warren. A dedicated Care Professional lives in the home to provide round-the-clock support. Call our team on 020 8951 4510 to talk through your needs.
Live-in care is priced on an individual assessment because it depends on the level of support, whether care is for one person or a couple, and any specialist needs such as dementia or nursing care. We provide a clear, all-inclusive weekly quote before care starts, and we support both self-funded clients and those with Hampshire County Council or NHS Continuing Healthcare funding.
For many families it is. Live-in care lets your loved one stay in their own Basingstoke home, keep their routines, pets, GP and community near places like War Memorial Park and Festival Place, and receive one-to-one support rather than sharing staff with many other residents. For couples it can compare well with the cost of two care-home places, since two people can be supported under one live-in arrangement.
Yes. We arrange hospital-to-home live-in care for people discharged from Basingstoke and North Hampshire Hospital on Aldermaston Road, part of Hampshire Hospitals NHS Foundation Trust. A live-in Care Professional can be in place quickly to support medication, mobility and rehabilitation in those important first weeks at home.
Care at home in England, including in Basingstoke, is regulated by the Care Quality Commission (CQC). Adult social care funding is assessed by Hampshire County Council rather than the borough council, which can carry out a free care needs assessment followed by a financial assessment. Many families we support choose to self-fund. See our paying for care guide for the options.
Live-in care near Basingstoke
We arrange live-in care and supply care staff across Hampshire and the wider South. Explore nearby towns below.
Looking for live-in care in Basingstoke?
Our friendly team is here to help with a free, no obligation chat about live-in care at home for you or your loved one.




