Home Care and Healthcare Staffing in Worcester

Worcester • Worcestershire

Trusted care and staffing across Worcester

Protocol Healthcare Services works with families and care providers across Worcester and the wider Worcestershire area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

Our offices are based in the South of England, in Edgware and Bournemouth, so we are honest that we do not run a branch in Worcester itself. What we do have is a genuinely national staffing reach and a coordinated approach to home care that we deliver the same careful way everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Worcester

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Worcester

Worcester is a compact cathedral city on the River Severn, home to around a hundred thousand residents spread across distinctive neighbourhoods such as St John's, Barbourne, Warndon, Ronkswood, Dines Green, Rainbow Hill, Claines and Diglis. Care needs vary just as much from one part of the city to the next, from the riverside streets near the centre to the newer estates out towards Warndon Villages, and we tailor support to the person and the place rather than offering a one size fits all service. The city sits mainly within the WR1 to WR5 postcodes, and the shadow of Worcester Cathedral over the Severn is never far away.

We regularly support people returning home after a stay at Worcestershire Royal Hospital on Charles Hastings Way, part of Worcestershire Acute Hospitals NHS Trust, which serves the whole county. Mental health, learning disability and community services locally are provided by Herefordshire and Worcestershire Health and Care NHS Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.

Adult social care in the city is overseen by Worcestershire County Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Worcester

Care homes, supported living services, hospitals and community teams across Worcester rely on dependable staffing, and that is where our staffing side comes in. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Our staffing reach is national, so distance from our southern offices is no barrier, and every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. You can see the full picture on our staffing services page.

Areas of Worcester we cover

We arrange home care and coordinate staffing across the city and the wider county, including:

• St John's
• Barbourne
• Warndon
• Ronkswood
• Dines Green
• Rainbow Hill
• Claines
• Diglis
• Nunnery Wood
• Battenhall
• St Peter's
• Tolladine