Home Care and Healthcare Staffing in Swansea

Swansea • South Wales

Trusted care and staffing across Swansea

Protocol Healthcare Services works with families and care providers right across Swansea and the wider South Wales area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.

As an REC-affiliated healthcare staffing agency, our reach extends well beyond our home base in the South of England. We do not run a branch office in Swansea, but we coordinate care and place vetted professionals here the same way we do everywhere we work, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.

Home care we arrange in Swansea

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge across Swansea

Swansea is Wales' second city, wrapped around the sweep of Swansea Bay and reaching out to the Gower Peninsula. Its communities are varied, from the city centre and Maritime Quarter in SA1 to the residential streets of Sketty and Uplands in SA2, the coastal village of Mumbles and the wider Gower in SA3, and the northern and western districts of Morriston, Clydach, Gorseinon and Gowerton in SA4 and SA6. Care needs vary just as much across the area, from busy waterfront neighbourhoods to quieter suburbs and rural Gower villages, and we tailor support to the person and the place rather than offering a one size fits all service.

We regularly support people returning home after a stay at Morriston Hospital in the north of the city or Singleton Hospital near Sketty, both run by Swansea Bay University Health Board. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams. Whether home is a short walk from the promenade below Mumbles Head and its lighthouse or up in the hills above the Tawe valley, we plan the care around daily life.

Home care in Swansea is regulated by Care Inspectorate Wales, and adult social care runs under the Social Services and Well-being (Wales) Act 2014, overseen locally by Swansea Council (Dinas a Sir Abertawe). If you think a relative may qualify for help with funding, you can ask the council for a free care and support needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.

Staffing for care providers in Swansea

Care homes, supported living services, hospitals and community teams across Swansea rely on dependable staffing, and that is where our staffing side comes in. Our reach here is genuinely national, and we supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.

Areas of Swansea we cover

We work across the city and the wider South Wales area, including:

• Mumbles
• Sketty
• Uplands
• Morriston
• Gorseinon
• Clydach
• Gowerton
• St Thomas
• Townhill
• Landore
• Killay
• Bonymaen