Home Care in St Albans

St Albans • Hertfordshire

Care at home for families across St Albans

Protocol Healthcare Services provides trusted home care in St Albans for older people, adults with disabilities and anyone who needs a little more support to stay safe and independent at home. From the cathedral quarter and the old market streets around St Peter's Street to the family suburbs of Fleetville, Marshalswick and Jersey Farm, our Care Professionals help people carry on living well in the place they know best.

Whether you are looking for a short daily visit to help a parent get up and dressed, or full-time live-in support after a spell in hospital, we build the care around the person, not the other way round. Every Care Professional we place is vetted with enhanced DBS and right to work checks, references and training before they support you, and the same familiar faces return wherever possible so trust can grow.

Home care services we provide in St Albans

• ✓ Live-in care for round the clock support
• ✓ Hourly visiting care from 30 minute calls
• ✓ Personal care, washing and dressing
• ✓ Medication support and prompting
• ✓ Dementia, Parkinson's and complex care
• ✓ Respite and emergency cover
• ✓ Private nursing at home
• ✓ Companionship and help getting out and about

Local knowledge that makes a difference in St Albans

St Albans is a historic Hertfordshire city built on a hill above the River Ver, and it has a large and settled older population across neighbourhoods such as Bernards Heath, Sopwell, St Michael's and Sandridge, alongside busy young family areas like Fleetville and Marshalswick. Many of the people we support want to stay close to familiar places, whether that is a gentle walk through Verulamium Park past the Roman ruins, a Saturday visit to the charter market on St Peter's Street, or a quiet moment near St Albans Cathedral. Our care is designed to keep those routines going, not replace them.

We regularly support people coming home from St Albans City Hospital, the elective care centre run by West Hertfordshire Teaching Hospitals NHS Trust, as well as those discharged from Watford General and other settings across the county. Getting the first few weeks at home right matters, so we help with medication routines, mobility and rehabilitation support, and we keep in close contact with families and district nurses to spot any problems early.

Adult social care across the district is the responsibility of Hertfordshire County Council, working alongside St Albans City and District Council on local services. If you think a relative may qualify for help with funding, you can ask Hertfordshire County Council for a free care needs assessment, followed by a financial assessment. Many of the families we work with self-fund their care, and we are always happy to explain how the different funding routes work so you can make a confident decision. You can read more on our paying for care guide.

St Albans sits within our wider Greater London and home counties catchment, and the team looking after the city is based at our London office in Edgware, a short drive away down the A5 and A414. That closeness means we can respond quickly, meet you at home for a no obligation assessment, and put cover in place at short notice when circumstances change.

Areas of St Albans we cover

We arrange home care across the city and the surrounding AL postcodes, including:

• Fleetville
• Marshalswick
• Jersey Farm
• Bernards Heath
• Sopwell
• St Michael's
• Sandridge
• Verulam
• Batchwood
• New Greens
• London Colney
• Chiswell Green