Trusted care and staffing across Shrewsbury
Protocol Healthcare Services works with families and care providers across Shrewsbury and the wider Shropshire area. For families we arrange home care that helps a loved one stay safe and independent in their own home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on over ten years of experience.
Our home base is in the South of England, with offices in Edgware and Bournemouth, and we do not run a branch in Shrewsbury. What we offer here is home care that we arrange and coordinate for families, and genuinely national healthcare staffing. As an REC-affiliated agency, we place vetted professionals in Shropshire the same way we do everywhere, with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock.
Home care we arrange in Shrewsbury
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across Shrewsbury
Shrewsbury is the historic county town of Shropshire, wrapped almost entirely by a loop of the River Severn and known for its medieval street pattern and timber framed buildings. Roughly seventy thousand people live in and around the town, spread across neighbourhoods such as Abbey Foregate, Castlefields, Coleham, Copthorne, Monkmoor, Meole Brace, Harlescott and Belle Vue, alongside outlying areas like Bicton Heath and Radbrook. Care needs vary across the town, from the older terraced streets close to the centre to the newer estates on the edges, and we tailor support to the person and the place rather than offering a one size fits all service.
The town sits mainly within the SY1, SY2 and SY3 postcode districts, and familiar landmarks such as Shrewsbury Castle, the Old Market Hall and The Quarry riverside park are part of daily life for many of the people we support. Getting out for a walk by the Severn can matter just as much as help with washing or meals, and our Care Professionals are there for the everyday things as well as the practical ones.
Shropshire is a large, mostly rural county and Shrewsbury is its main hub for shops, services and healthcare, drawing people in from the surrounding villages. That geography shapes care here, so we plan visits and live-in placements around real travel distances rather than assuming everything is a few minutes apart.
We regularly support people returning home after a stay at the Royal Shrewsbury Hospital on Mytton Oak Road, which is run by the Shrewsbury and Telford Hospital NHS Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams while someone finds their feet again.
Adult social care in the town is overseen by Shropshire Council, the unitary authority for the area. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in Shrewsbury
Care homes, supported living services, hospitals and community teams across Shrewsbury rely on dependable staffing, and that is where our staffing side comes in. Although we are based in the South of England, our staffing reach is national, so we can cover Shropshire just as readily as anywhere else. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. Browse our full staffing services to learn more.
Areas of Shrewsbury we cover
We arrange home care and supply care staff across the town and wider Shropshire, including:
- Abbey Foregate
- Castlefields
- Coleham
- Copthorne
- Monkmoor
- Meole Brace
- Harlescott
- Belle Vue
- Frankwell
- Bicton Heath
- Radbrook
- Sutton Farm
How we can help in Shrewsbury
From a single weekly visit to full live-in support, choose the care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Shrewsbury.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Shrewsbury.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Shrewsbury.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers across Shrewsbury.
Read More →Care and staffing in Shrewsbury, answered
Common questions from families and care providers in Shrewsbury. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care across Shrewsbury and the wider Shropshire area, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Speak to our team on 020 8951 4510 to talk through your needs and how quickly we can help.
Yes. As an REC-affiliated healthcare staffing agency we supply NMC-registered nurses, support workers, mental health and learning disability staff to care homes, supported living services and NHS settings across Shrewsbury, from single shifts to permanent placements.
Adult social care in the town is overseen by Shropshire Council, the unitary authority for the area. You can request a free care needs assessment, followed by a financial assessment, and we are happy to explain how the different funding routes work.
Yes. We support people returning home after a stay at the Royal Shrewsbury Hospital, part of the Shrewsbury and Telford Hospital NHS Trust, with hospital to home support, medication management and personal care.
Other areas we cover near Shrewsbury
We arrange home care and supply care staff across the Midlands and beyond. Explore nearby areas below.
Looking for care or staffing in Shrewsbury?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




