Trusted care and staffing across Plymouth
Protocol Healthcare Services works with families and care providers right across Plymouth and the wider Devon area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.
Our offices are based in the South of England, and we are honest that Plymouth sits some distance to the west of them. What that means in practice is straightforward. We coordinate and arrange home care for families in the city, and our healthcare staffing service is genuinely national, so we place vetted professionals in Plymouth the same way we do everywhere we work. Every placement comes with enhanced DBS and right to work checks, references and training completed before anyone starts, and a consultant on hand around the clock. We do not run a local branch or office in Plymouth, and we would rather tell you that plainly than pretend otherwise.
Home care we arrange in Plymouth
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across Plymouth
Plymouth is the largest city on the south coast of Devon, a historic naval port set between the mouths of the Plym and the Tamar and looking out over Plymouth Sound. Its communities are distinctive and spread out, from the waterfront neighbourhoods around the Barbican, the Hoe and Stonehouse to the residential suburbs of Plymstock and Plympton to the south east and Devonport, Stoke and Ford to the west. Care needs vary just as much across the city, from the terraced streets near the city centre in PL1 to the newer estates around Crownhill and Estover, and we tailor support to the person and the place rather than offering a one size fits all service. Many people we speak to know the city by its landmarks, whether that is Smeaton's Tower on Plymouth Hoe or the walk down to the fishing quay on the Barbican, and we build care around the routines and places that matter to each person.
We regularly support people returning home after a stay at Derriford Hospital in Crownhill, the main hospital serving the city and part of University Hospitals Plymouth NHS Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams. Because Derriford serves a wide catchment across Devon and into Cornwall, a safe and well coordinated return home can make a real difference to recovery.
Adult social care in the city is overseen by Plymouth City Council. If you think a relative may qualify for help with funding, you can ask the council for a free care needs assessment, followed by a financial assessment. Many families we work with self-fund their care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in Plymouth
Care homes, supported living services, hospitals and community teams across Plymouth rely on dependable staffing, and that is where our staffing side comes in. This part of what we do is national in reach, so distance from our southern offices is no barrier. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache. You can see the full picture of what we offer on our staffing services page.
Areas of Plymouth we cover
We arrange home care and coordinate support across the city and the wider Devon area, including:
- Plymstock
- Plympton
- Devonport
- Stonehouse
- Stoke
- Mutley
- Mannamead
- Peverell
- Crownhill
- St Budeaux
- Efford
- Honicknowle
How we can help in Plymouth
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Plymouth.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Plymouth.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Plymouth.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers across Plymouth.
Read More →Care and staffing in Plymouth, answered
Common questions from families and care providers in Plymouth. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care across Plymouth and the wider Devon area, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Speak to our team on 020 8951 4510 to talk through your needs and how quickly we can help.
Yes. As an REC-affiliated healthcare staffing agency we supply NMC-registered nurses, support workers, mental health and learning disability staff to care homes, supported living services and NHS settings across Plymouth, from single shifts to permanent placements. Our staffing reach is national even though our offices are in the South of England.
Adult social care in the city is overseen by Plymouth City Council. You can request a free care needs assessment, followed by a financial assessment, and we are happy to explain how the different funding routes work.
Yes. We support people returning home after a stay at Derriford Hospital in Crownhill, part of University Hospitals Plymouth NHS Trust, with hospital to home support, medication management and personal care.
Other areas we cover near Plymouth
We arrange home care and supply care staff across Devon and beyond. Explore nearby areas below.
Looking for care or staffing in Plymouth?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




