Trusted care and staffing across Craigavon
Protocol Healthcare Services works with families and care providers across Craigavon and the wider County Armagh area. For families we arrange home care that helps a loved one stay safe and independent at home, from a short daily visit through to full live-in support. For care providers we supply qualified nurses, carers and support workers, drawing on more than ten years of experience matching the right people to the right settings.
We should be clear about how we work in Northern Ireland. Our home base is in the South of England, so we do not run a local office in Craigavon. What we do offer is a genuinely national healthcare staffing service, and home care that we coordinate for families through the same careful process we use everywhere. Every professional we place is checked and referenced, with an enhanced Access NI check, right to work confirmation and training completed before anyone starts, and a consultant on hand around the clock.
Home care we arrange in Craigavon
- ✓ Live-in care for round the clock support
- ✓ Hourly visiting care from 30 minute calls
- ✓ Personal care, washing and dressing
- ✓ Medication support and prompting
- ✓ Dementia, Parkinson's and complex care
- ✓ Respite and emergency cover
- ✓ Private nursing at home
- ✓ Companionship and help getting out and about
Local knowledge across Craigavon
Craigavon is a planned town in County Armagh, set between the shores of Lough Neagh and the older towns of Lurgan and Portadown that it links together. Life here is spread across distinct communities such as Lurgan, Portadown, Brownlow, Central Craigavon, Bleary, Waringstown and Donaghcloney, each with its own character. Care needs vary just as much across the area, from the busy town centres to the quieter villages and the neighbourhoods around the Craigavon Lakes and Oxford Island on Lough Neagh, so we tailor support to the person and the place rather than offering a one size fits all service.
We regularly support people returning home after a stay at Craigavon Area Hospital on the Lurgan Road in Portadown, the main acute hospital for the district, or at Lurgan Hospital, both run by the Southern Health and Social Care Trust. The first weeks back at home matter, so we help with medication routines, mobility and rehabilitation support and stay in close contact with families and community teams.
In Northern Ireland health and social care are joined up, so adult social care in Craigavon is arranged by the Southern Health and Social Care Trust rather than a council. If you think a relative may qualify for help, you can ask the Trust for a care needs assessment, followed by a means test. Home care providers here are regulated by the Regulation and Quality Improvement Authority, the RQIA. Many families we work with also fund their own care, and we are always happy to explain how the different routes work. You can read more on our paying for care guide.
Staffing for care providers in Craigavon
Care homes, supported living services and community teams across Craigavon rely on dependable staffing, and that is where our staffing side comes in. Because this side of our work is national, distance is no barrier. We supply NMC-registered nurses and midwives, support workers, mental health professionals and learning disability specialists, from a single shift to a fully managed rota and permanent placements. Every professional is vetted to the same high standard, so you get reliable cover without the compliance headache.
Areas of Craigavon we cover
We arrange home care and can discuss staffing across the town and the wider County Armagh area, including:
- Lurgan
- Portadown
- Brownlow
- Central Craigavon
- Bleary
- Waringstown
- Donaghcloney
- Derrymacash
- Tandragee
- Aghagallon
How we can help in Craigavon
From a single weekly visit to full live-in support, choose the type of care that fits your family.
Live-in Care
A dedicated Care Professional living in the home for round the clock support in Craigavon.
Read More →Visiting Care
Flexible hourly visits for personal care, medication and companionship in Craigavon.
Read More →Dementia & Specialist Care
Specialist support at home for dementia, Parkinson's and complex needs in Craigavon.
Read More →Staffing for Providers
Nurses, support workers and specialist staff for care providers, supplied nationally.
Read More →Care and staffing in Craigavon, answered
Common questions from families and care providers in Craigavon. If your question is not here, our team is always happy to help.
Ask a QuestionYes. We arrange home care across Craigavon and the wider County Armagh area, including live-in care, hourly visiting care, respite, dementia and specialist care and private nurses at home. Speak to our team on 020 8951 4510 to talk through your needs and how quickly we can help.
Yes. As an REC-affiliated healthcare staffing agency we supply NMC-registered nurses, support workers, mental health and learning disability staff to care homes, supported living services and health and social care settings across Craigavon, from single shifts to permanent placements. Our staffing reach is national, so we can help providers wherever they are based.
In Northern Ireland adult social care is arranged by the local Health and Social Care Trust, which in Craigavon is the Southern Health and Social Care Trust, not a council. You can ask the Trust for a care needs assessment and any means test, and home care in Northern Ireland is regulated by the Regulation and Quality Improvement Authority, the RQIA. We are happy to explain how the funding routes work.
Yes. We support people returning home after a stay at Craigavon Area Hospital in Portadown or Lurgan Hospital, both run by the Southern Health and Social Care Trust, with hospital to home support, medication management and personal care.
Other areas we cover near Craigavon
We arrange home care and supply care staff across Northern Ireland and beyond. Explore nearby towns and cities below.
Looking for care or staffing in Craigavon?
Our friendly team is here to help with a free, no obligation chat about home care or healthcare staffing.




