Home & Visiting Care in Leicester

Leicester • East Midlands

Flexible hourly visiting care at home in Leicester

Not everyone needs someone in the house around the clock. For a great many people across Leicester, the right support is a familiar face who calls in at the right moments of the day, helps with the things that have become harder, and then leaves them to enjoy their own home and their own routine. That is what home and visiting care is: hourly support that flexes from a single 30-minute check-in call to several visits a day, built entirely around how one person likes to live. Protocol Healthcare Services has arranged this kind of care for more than a decade, and we bring the same standards to Leicester that we apply everywhere we work.

We will be honest about how we operate. Our offices are in the South of England, so we do not run a shopfront in the East Midlands. What we run instead is a genuinely national service, coordinating vetted, background-checked Care Professionals wherever they are needed. Everyone we place has completed enhanced DBS and right-to-work checks, references and training before their first visit, and a consultant is on hand around the clock, so a family in Evington or Oadby gets the same reliability as one on our doorstep.

What visiting care in Leicester covers

• ✓ Short check-in and drop-in visits from 30 minutes
• ✓ Morning, lunchtime, teatime and bedtime calls
• ✓ Washing, dressing and personal care
• ✓ Medication prompts and reminders
• ✓ Meal preparation and help with eating and drinking
• ✓ Shopping, errands and light housework
• ✓ Companionship and help getting out and about
• ✓ Support to get to GP and hospital appointments

Care that fits the shape of your day

The strength of visiting care is that it is built in small pieces. Some people want one morning call to help them get up, washed and dressed, and are perfectly happy for the rest of the day. Others prefer a rhythm of visits: a hot breakfast, a lunchtime medication prompt, a teatime meal and a bedtime call to help them settle safely for the night. Between visits, a quick drop-in check can be all it takes to give a family peace of mind that a relative in Aylestone or Humberstone is safe, warm and eating well. As needs change we adjust the schedule rather than asking anyone to start over.

Staying independent at home in Leicester

For most of the families we speak to, the goal is simple: to help someone stay in their own home for as long as they safely can. A little help at the right time often makes the difference between managing at home and moving into residential care. A prompt so medication is taken correctly. A proper meal instead of a skipped one. A hand with the stairs, the bath or the shopping. Company on a quiet afternoon. Across Leicester's neighbourhoods, from the terraces of Highfields and Belgrave to the quieter streets of Clarendon Park, Stoneygate and Knighton and out to Beaumont Leys, Braunstone and Wigston, we tailor the visits to the person and the place rather than offering one fixed package.

Support after a hospital stay in Leicester

The weeks after a hospital discharge are often when a bit of regular help matters most. After a stay at Leicester Royal Infirmary in the city centre, or at Glenfield Hospital or Leicester General Hospital, all part of University Hospitals of Leicester NHS Trust, we can put in daily visits to help with medication, meals, washing and gently getting back on your feet, working alongside community teams including those run by Leicestershire Partnership NHS Trust. As confidence returns, we step the support back down, so you are never paying for more than you need.

Funding your visiting care in Leicester

Visiting care is priced by the hour and shaped around the schedule you need, so a package of short daily calls costs very differently from several longer visits a day. We are clear about the cost from the outset. Many Leicester families self-fund, but you may be entitled to help: Leicester City Council can carry out a free care needs assessment followed by a financial assessment, and our team is always happy to explain how the different routes work. You can read more on our paying for care guide, and see the full range of support on our services page.

More than home care: staffing for Leicester providers

Alongside care for families, we are an REC-affiliated healthcare staffing agency with national reach. Care homes, supported living services and NHS teams across Leicester rely on us for dependable cover, from NMC-registered nurses and support workers to mental health and learning disability specialists.

Areas of Leicester we cover for visiting care

We arrange hourly visiting care at home across the city and its surrounding communities, including:

• Belgrave
• Clarendon Park
• Knighton
• Evington
• Aylestone
• Braunstone
• Beaumont Leys
• Highfields
• Stoneygate
• Humberstone
• Oadby
• Wigston