Home & Visiting Care in Birmingham

Birmingham • West Midlands

Flexible hourly and visiting care at home in Birmingham

Not everyone needs round-the-clock support. For many people across Birmingham, the right answer is a helping hand at the right moments of the day, a call in the morning to get up and dressed, a lunchtime visit to prepare a meal and prompt medication, or a quiet check-in at bedtime. Visiting care is built around that idea. You choose how often a Care Professional comes and what they help with, from a single 30-minute call a week to several visits a day, and everything else about daily life carries on as normal.

We will be honest about how we work. Protocol Healthcare Services is based in the South of England, so we do not run a shopfront in Birmingham. What we do run is a national service that coordinates vetted, trained Care Professionals wherever they are needed. Everyone we place has completed enhanced DBS and right-to-work checks, references and training before they start, and a consultant is available around the clock, so families in Selly Oak, Yardley or Sutton Coldfield get exactly the same standard of care as anyone else.

What visiting care in Birmingham can include

• ✓ Short calls from 30 minutes to full hourly visits
• ✓ Help getting up, washing, dressing and personal care
• ✓ Medication prompts and reminders
• ✓ Meal preparation, drinks and nutrition
• ✓ Light housework, laundry and keeping the home tidy
• ✓ Shopping, errands and help to appointments
• ✓ Companionship and regular check-in visits
• ✓ Several visits a day where more support is needed

Care that flexes around your day

The great strength of visiting care is that it moves with you. Some people start with a single weekly visit for a bath and a chat, then add a second or third call as needs change. Others begin with three or four visits a day and reduce them as they recover from an illness or operation. Because nothing is fixed, you are never paying for more than you need. If a hospital appointment, a family event or a spell of poor health changes the picture, we adjust the schedule, and our round-the-clock office means there is always someone to call.

Drop-in and check-in visits for peace of mind

Visiting care is not only about personal care. For families whose relatives live alone, a regular check-in visit can be the reassurance that makes staying at home possible. A Care Professional might drop in to make sure medication has been taken, prepare a hot meal, sort the post, or simply spend time in conversation. For someone in Handsworth, Aston or Kings Heath who is still largely independent but would benefit from a friendly face and a watchful eye, these visits keep loneliness at bay and catch small problems before they become big ones.

Local knowledge across Birmingham

Birmingham is the largest city in the UK outside London, and daily life looks different from one neighbourhood to the next. We arrange visiting care across Edgbaston, Harborne, Moseley, Bournville and Selly Oak in the south and west, through Kings Heath and Yardley, out to Sutton Coldfield, Erdington and Northfield, and into Handsworth and Aston. Traffic, parking and the layout of a Victorian terrace or a suburban bungalow all shape how a visit works in practice, and we plan schedules with that in mind so calls arrive when they are meant to.

We also help people find their feet again after a hospital stay. Following a discharge from Queen Elizabeth Hospital Birmingham in Edgbaston or Heartlands Hospital in Bordesley Green, both part of University Hospitals Birmingham NHS Foundation Trust, a short course of daily visits can bridge the gap while someone rebuilds their strength, keeping medication on track and meals regular so the recovery holds and the risk of readmission falls.

Funding and regulation of visiting care in Birmingham

Visiting care is priced by the hour and by the number of visits, so a package can be as small or as full as you need. Many Birmingham families self-fund, but you may be entitled to help. Birmingham City Council can arrange a free care needs assessment followed by a financial assessment, and where health needs are involved, other funding routes may apply. Care at home in England is regulated by the Care Quality Commission (CQC), the same standard that applies to any provider in the city. Our team is happy to talk through the options, and you can read more on our paying for care guide or browse the full range on our services page.

Areas of Birmingham we cover for visiting care

We arrange hourly and visiting care at home across the city, including:

• Edgbaston
• Erdington
• Sutton Coldfield
• Selly Oak
• Kings Heath
• Moseley
• Handsworth
• Harborne
• Bournville
• Aston
• Northfield
• Yardley